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See which ServiceNow assets are losing warranty cover
For IT asset managers who want expired and expiring warranties on in-use ServiceNow assets listed with holder and cost, by asking their AI assistant.
On this page
Connector
Connect ServiceNow, pick your AI tool and paste the prompt.
The problem
Hardware failing just after the warranty lapses
Hardware that breaks just after its warranty ends costs far more to fix. Tracking which in-use ServiceNow assets have expired or are about to, and who holds them, usually means exporting the asset table and sorting by hand.
Without PopdockAI
- Export the asset table
- Filter and sort by warranty date by hand
- Look up holders and locations
- Total cost by category in a spreadsheet
With PopdockAI
- In-use assets with warranties ending in the window are read
- Expired and expiring lists show holder, location, cost and days left
- Totals per category and the ten highest cost assets are given
- Read only, with undated assets counted separately
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** List in-use assets whose warranty expires within `{days-ahead}` days (default 90), optionally only in model category `{model-category}`.
**Step 1: Pull the assets**
Call `servicenow-get-asset` with warranty-expiration.to today plus `{days-ahead}` days, state In use, model-category `{model-category}` if given, and max-records 500.
**Step 2: Split**
* Already expired: warranty-expiration before today.
* Expiring: warranty-expiration from today to the end of the window.
* Ignore assets with no warranty-expiration; count them separately.
**Step 3: Report**
Two tables, each sorted by warranty-expiration: asset-tag, display-name, model, serial-number, assigned-to, location, cost, warranty-expiration, days left. Then totals: count and summed cost per model-category, and the ten highest-cost assets in the window.
**Rules & Guidelines:**
* Read-only. Do not call `servicenow-update-asset`, `servicenow-add-asset` or any other add- or update- tool.
**Validation:**
* If nothing matches, say so. If the result hit 500, say it was capped and suggest narrowing by model-category.Who it's for
One answer, three teams that use it
IT asset managers
Plan warranty renewals ahead
See expired and expiring assets with cost totals per category in one report.
Which in-use ServiceNow assets have warranties ending in the next 60 days?
Desktop support leads
Know who holds at risk hardware
Get holders and locations for laptops going out of cover so swaps can be planned.
List laptops in ServiceNow whose warranty has already expired, with who holds them.
IT finance
Budget for replacements
See the highest cost assets losing cover and totals by category for the next budget.
What is the total cost of servers with warranties ending in the next 180 days?
How it works
What PopdockAI does when you ask
You optionally set a window and a model category, and your AI assistant lists the assets losing warranty cover. Nothing is changed.
01
Ask
You optionally set how many days ahead to look and a model category.
02
Read
It reads in-use ServiceNow assets with warranties ending in that window.
03
Report
You get expired and expiring lists with holder, location, cost and days left, plus totals.
04
What PopdockAI provides
The tools behind the answer
Ready made tools for ServiceNow and one secure connection to your AI tool. No code, no exports.
servicenow-get-asset
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Renew or replace before cover runs out
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One prompt template with infinite possibilities.
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