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Explain what a Chargebee customer is entitled to
For support teams who want to see the features behind a subscription or price, just by asking their AI assistant.
On this page
Connector
Connect Chargebee, pick your AI tool and paste the prompt.
The problem
Nobody can say what a customer is entitled to
Working out a customer's entitlements means reading them on a subscription or item price, looking up each feature, then finding which plan granted it. Archived features can stay granted without anyone noticing.
Without PopdockAI
- Read the entitlements on a subscription or item price
- Look up each feature for its name and status
- Trace which plan or price granted it
- Overlook archived features that are still granted
With PopdockAI
- Entitlements are read from the id you give
- Each feature is named with its type, status and value
- The plan or price behind each one is shown
- Archived features still granted are flagged, nothing changed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Explain the entitlements for {entity-id}, a subscription id or item price id.
**Step 1: Entitlements**
Call chargebee-get-entitlement with entity-id set to {entity-id}; if {entity-type} is given, pass entity-type as well.
**Step 2: Features**
Call chargebee-get-feature by id for each eature-id returned to read the feature
ame, ype and status.
**Step 3: Plan context**
If the entity is a subscription, call chargebee-get-subscription by id. Otherwise call chargebee-get-item-price by id.
**Step 4: Report**
A list of features with values, the plan or price they come from, and any archived features still granted.
**Rules & Guidelines:**
* This prompt is read-only. Only call the chargebee-get-* read tools. There are no write tools on this server; never claim to have changed anything in Chargebee.
* Quote amounts with their currency code and never add amounts in different currencies together.
* If a read returns nothing, say so plainly and stop rather than guessing.
**Validation:**
* If no entitlements return, say the entity has none or the id is wrong.Who it's for
One answer, three teams that use it
Support agents
Answer what is included without guessing
When a customer asks why they cannot use a feature, you see their entitlements and where they come from.
Contoso says they cannot use SSO. What is Chargebee subscription sub_16BjE2 entitled to?
Product managers
See which plans grant which features
Read the features on an item price with their values, so packaging decisions are based on what is really configured.
List the features and values Chargebee item price pro-monthly-usd grants.
Billing operations
Catch archived features still granted
Archived features that customers still receive are flagged, so you can clean up the configuration.
Does Chargebee subscription sub_AzZ8Nd still grant any archived features?
How it works
What PopdockAI does when you ask
You give a subscription or item price id and your AI assistant explains what it entitles. If nothing comes back it tells you the entity has none or the id is wrong.
01
Ask
You give a subscription id or item price id.
02
Read
It reads the entitlements Chargebee holds for that entity.
03
Look up
It reads each feature for its name, type and status, and the plan or price behind it.
04
Report
You get the features with values and any archived ones still granted.
What PopdockAI provides
The tools behind the answer
Ready made tools for Chargebee and one secure connection to your AI tool. No code, no exports.
chargebee-get-entitlement
chargebee-get-feature
chargebee-get-subscription
chargebee-get-item-price
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
What a customer gets, and why, in one answer
Related use cases
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One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
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