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Know how a customer engages and how they pay
For account and finance teams preparing a review who want Drip engagement and Sage Intacct billing in one view, by asking their AI.
On this page
Connector
Connect Drip, pick your AI tool and paste the prompt.
The problem
Account reviews need engagement and billing from two systems
A full account review needs to know how a customer's people engage with Drip and how the account bills and pays in Sage Intacct. Pulling that together means looking up every contact email in Drip and reading a year of invoices and payments separately.
Without PopdockAI
- Find every customer and contact email in Sage Intacct
- Look each one up in Drip
- Export a year of invoices and payments
- Combine it all into one review document
With PopdockAI
- Customer and contact emails are gathered for you
- Each email is checked in Drip for status, score and tags
- Twelve months of invoices and payments are summarized
- Read-only, values are shown side by side, not reconciled
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Build a marketing and billing profile of the Intacct customer `{customer}` (a customer ID or name), showing how its people engage in Drip next to how the account bills and pays.
**Step 1: Find the customer in Intacct**
Call `intacct-get-customer` with `customer-id` set to `{customer}`. If nothing comes back, call it again with `customer-name.contains` set to `{customer}`. If more than one customer matches, list them (customer-id, customer-name, city, status) and stop. Keep customer-id, customer-name, email, status, term, credit-limit, total-due and last-invoice-date.
**Step 2: Collect the customer's email addresses**
Call `intacct-get-contact` with `company-name` set to the customer-name from Step 1. Take every non-blank email from those contacts, plus the customer's own email from Step 1. Compare emails case-insensitively, ignoring surrounding spaces, and drop duplicates. If there are no emails at all, say the customer cannot be matched to Drip, give the Intacct half of the report, and stop.
**Step 3: Look each email up in Drip**
For each email, call `drip-get-subscriber` with `email` set to it, then `drip-get-campaign-subscriber` with `email` set to it. An email with no subscriber is Not in Drip; record it and continue with the next one.
**Step 4: Billing context**
Call `intacct-get-invoice` with `customer-id` and `invoice-date.from` set to 12 months before today, and `intacct-get-ar-payment` with `customer-id` and `receipt-date.from` set to the same date.
**Step 5: Report**
1. Header: customer-name, customer-id, status, term, credit-limit, total-due, last-invoice-date.
2. People table: email, Intacct contact name, Drip status, lead-score, tags, Drip lifetime-value, campaigns (campaign-name and campaign-status).
3. Billing: invoiced in the last 12 months, paid in the last 12 months, open invoice count, oldest open due-date.
4. One or two sentences on what stands out, for example an overdue balance while contacts are active in campaigns, or the only billing contact being unsubscribed.
**Rules & Guidelines:**
* `intacct-get-customer`, `intacct-get-contact`, `intacct-get-invoice` and `intacct-get-ar-payment` are on the intacct server. `drip-get-subscriber` and `drip-get-campaign-subscriber` are on the drip server.
* This prompt is read-only. Do not call `drip-add-subscriber`, `drip-update-subscriber`, `drip-add-subscriber-tag`, `drip-add-subscriber-to-campaign`, `drip-unsubscribe-subscriber`, `intacct-update-customer`, `intacct-update-contact` or any other create, update, add, remove, start, activate, pause or unsubscribe tool on either server.
**Validation:**
* If either server returns an error, say which server failed and report what the other one returned.
* Drip lifetime-value and Intacct invoiced totals measure different things. Show both side by side and do not try to reconcile them.Who it's for
One answer, three teams that use it
Account managers
Walk into reviews with the whole picture
See which of a customer's people read your email alongside their open invoices and oldest due date.
Give me a Drip and Sage Intacct profile of Fabrikam for our quarterly review.
AR specialists
Check payment habits before a call
Get the balance, open invoices and payments for the last year with the customer's terms and credit limit.
How has Northwind Traders paid over the last 12 months, and which of their contacts are subscribed in Drip?
Marketing managers
See how a key account engages with email
Find which contacts at an account are active, unsubscribed or missing from Drip before planning campaigns.
Which contacts at customer C-1042 in Sage Intacct are active in Drip and what are their lead scores?
How it works
What PopdockAI does when you ask
You name a Sage Intacct customer and your AI assistant gathers its people, Drip engagement and billing history. It only reads, so nothing changes in either system.
01
Ask
You name a Sage Intacct customer by ID or name.
02
Collect
It gathers the customer and contact emails and looks each up in Drip.
03
Read
It reads the last 12 months of invoices and payments.
04
Report
You get terms, a people table, a billing summary and what stands out.
What PopdockAI provides
The tools behind the answer
Ready made tools for Drip and one secure connection to your AI tool. No code, no exports.
sage-intacct-get-customer
sage-intacct-get-contact
drip-get-subscriber
drip-get-campaign-subscriber
sage-intacct-get-invoice
sage-intacct-get-ar-payment
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Know how a customer engages and how they pay
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
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