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Check whether a Bugsnag error already has a work item
For developers who want to know if a Bugsnag error is already tracked in Azure DevOps, just by asking their AI assistant.
On this page
Connector
Connect Azure DevOps, pick your AI tool and paste the prompt.
The problem
Errors get filed twice, or look untracked when they are not
Before filing a work item for a Bugsnag error, someone searches Azure DevOps to see if one already exists. The search is by hand and by keyword, so duplicates get filed or a tracked error looks untracked.
Without PopdockAI
- Copy the error class and message from Bugsnag
- Search Azure DevOps work items by keyword
- Judge whether a result is really the same error
- File a duplicate when the search misses
With PopdockAI
- The error's class, message and details are read
- Work items are searched by error id, class and message
- A verdict says tracked, possibly tracked or untracked
- Weak class only matches are labelled, and nothing is created
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Find any Azure DevOps work items that track Bugsnag error {error-id}, searching the work-item project {ado-project} if given (default: all projects).
**Step 1: Read the error (Bugsnag)**
Call `bugsnag-get-error` with `error-id`. If nothing returns, stop. Note `error-class`, `message`, `severity`, `status`, `events`, `first-seen-date`, `last-seen-date` and `error-url`.
**Step 2: Search for work items (Azure DevOps)**
Call `azure-devops-get-work-item` with `title.contains` set to the error id, passing `project` when {ado-project} is given. If nothing returns, repeat with `title.contains` set to the error class, then to a short distinctive fragment of the message. Only keep a hit whose title, description or url clearly mentions the error id, class or message; say which of the three matched.
**Step 3: Report**
The error summary, then each candidate work item (id, type, title, state, assigned-to, priority, url) with its match basis. Finish with one verdict: tracked, possibly tracked, or untracked.
**Rules & Guidelines:**
* Tools prefixed azure-devops are on the Azure DevOps server; tools prefixed bugsnag are on the Bugsnag server. Both must be connected.
* Read-only job. Never call `bugsnag-link-error-issue`, `bugsnag-create-error-issue`, `bugsnag-assign-error`, `bugsnag-fix-error`, `bugsnag-ignore-error`, `bugsnag-discard-error`, `bugsnag-open-error`, `bugsnag-update-error-severity`, `bugsnag-update-project`, `bugsnag-add-project` or `bugsnag-add-project-collaborator`. The Azure DevOps server has no write tools.
**Validation:**
* A title match on the class alone is weak evidence; label it so.
* If the Azure DevOps search returns nothing, say the error appears untracked and do not create anything.Who it's for
One answer, three teams that use it
Developers
Skip the duplicate work item
See whether an error already has a work item, and how strong the match is, before you file.
Is Bugsnag error 7a1c903e in Fabrikam API already tracked in Azure DevOps?
Triage engineers
Triage errors faster
A clear tracked or untracked verdict helps you decide what needs a new work item.
Check whether Bugsnag error 5f2e11aa has a matching work item in Northwind Portal.
QA leads
Link errors to existing bugs
Find the existing work item for an error so reports go to the right place.
Which Azure DevOps work items match Bugsnag error 6532ab1f by message?
How it works
What PopdockAI does when you ask
You give a Bugsnag error id and your AI assistant checks Azure DevOps for an existing work item. It creates nothing in either system.
01
Ask
You give the Bugsnag error id.
02
Read
It reads the error's class, message and details in Bugsnag.
03
Search
It looks for Azure DevOps work items matching the id, class and message.
04
Report
You get a verdict with the matches and how strong each one is.
What PopdockAI provides
The tools behind the answer
Ready made tools for Azure DevOps and one secure connection to your AI tool. No code, no exports.
bugsnag-get-error
azure-devops-get-work-item
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Know an error is tracked before filing
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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