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Find Azure DevOps work items for a Bugsnag error
Report
Cross-Connector

Check whether a Bugsnag error already has a work item

For developers who want to know if a Bugsnag error is already tracked in Azure DevOps, just by asking their AI assistant.

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Find Azure DevOps work items for a Bugsnag error
Does Bugsnag error 6532ab1f in the Contoso API project already have a work item in Azure DevOps?
Possibly tracked. One strong-looking match was found. - Error: NullReferenceException in OrderService.Submit, 2,140 events - Work item 4602: NullReference in order submit, state Active - Match basis: message text, and the error id is in the description - Weak match: work item 4310, class name only Want me to read the comments on 4602 to confirm?
Azure DevOps
Sample figures. Your results come from your own account.
bugsnag-get-error
azure-devops-get-work-item

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

Azure DevOps

Azure DevOps
Run it on your own Azure DevOps data.

Connect Azure DevOps, pick your AI tool and paste the prompt.

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The problem

Errors get filed twice, or look untracked when they are not

Before filing a work item for a Bugsnag error, someone searches Azure DevOps to see if one already exists. The search is by hand and by keyword, so duplicates get filed or a tracked error looks untracked.

Without PopdockAI

  • Copy the error class and message from Bugsnag
  • Search Azure DevOps work items by keyword
  • Judge whether a result is really the same error
  • File a duplicate when the search misses

With PopdockAI

  • The error's class, message and details are read
  • Work items are searched by error id, class and message
  • A verdict says tracked, possibly tracked or untracked
  • Weak class only matches are labelled, and nothing is created

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Find any Azure DevOps work items that track Bugsnag error {error-id}, searching the work-item project {ado-project} if given (default: all projects).

**Step 1: Read the error (Bugsnag)**

Call `bugsnag-get-error` with `error-id`. If nothing returns, stop. Note `error-class`, `message`, `severity`, `status`, `events`, `first-seen-date`, `last-seen-date` and `error-url`.

**Step 2: Search for work items (Azure DevOps)**

Call `azure-devops-get-work-item` with `title.contains` set to the error id, passing `project` when {ado-project} is given. If nothing returns, repeat with `title.contains` set to the error class, then to a short distinctive fragment of the message. Only keep a hit whose title, description or url clearly mentions the error id, class or message; say which of the three matched.

**Step 3: Report**

The error summary, then each candidate work item (id, type, title, state, assigned-to, priority, url) with its match basis. Finish with one verdict: tracked, possibly tracked, or untracked.

**Rules & Guidelines:**

* Tools prefixed azure-devops are on the Azure DevOps server; tools prefixed bugsnag are on the Bugsnag server. Both must be connected.
* Read-only job. Never call `bugsnag-link-error-issue`, `bugsnag-create-error-issue`, `bugsnag-assign-error`, `bugsnag-fix-error`, `bugsnag-ignore-error`, `bugsnag-discard-error`, `bugsnag-open-error`, `bugsnag-update-error-severity`, `bugsnag-update-project`, `bugsnag-add-project` or `bugsnag-add-project-collaborator`. The Azure DevOps server has no write tools.

**Validation:**

* A title match on the class alone is weak evidence; label it so.
* If the Azure DevOps search returns nothing, say the error appears untracked and do not create anything.

Who it's for

One answer, three teams that use it

Developers

Skip the duplicate work item

See whether an error already has a work item, and how strong the match is, before you file.

Is Bugsnag error 7a1c903e in Fabrikam API already tracked in Azure DevOps?

Triage engineers

Triage errors faster

A clear tracked or untracked verdict helps you decide what needs a new work item.

Check whether Bugsnag error 5f2e11aa has a matching work item in Northwind Portal.

QA leads

Link errors to existing bugs

Find the existing work item for an error so reports go to the right place.

Which Azure DevOps work items match Bugsnag error 6532ab1f by message?

How it works

What PopdockAI does when you ask

You give a Bugsnag error id and your AI assistant checks Azure DevOps for an existing work item. It creates nothing in either system.

01

Ask

You give the Bugsnag error id.

Your AI tool

02

Read

It reads the error's class, message and details in Bugsnag.

bugsnag-get-error

03

Search

It looks for Azure DevOps work items matching the id, class and message.

azure-devops-get-work-item

04

Report

You get a verdict with the matches and how strong each one is.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for Azure DevOps and one secure connection to your AI tool. No code, no exports.

get-data

bugsnag-get-error

Returns errors from Bugsnag projects, including severity, status and occurrence counts. Read-only.
get-data

azure-devops-get-work-item

Returns work items records from the Azure DevOps connector. Use it to read and filter work items across your Azure DevOps projects.
Read only.Nothing in Azure DevOps Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

Know an error is tracked before filing

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

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