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Find unsubscribed Drip people who are still buying in BigCommerce
For marketing teams who must respect opt-outs, by asking their AI assistant to compare Drip with store orders.
On this page
Connector
Connect Drip, pick your AI tool and paste the prompt.
The problem
Opted out buyers look like any other customer
People who unsubscribed in Drip can still be emailed from other tools because nobody checks them against store orders. A recent buyer who opted out looks like anyone else in BigCommerce.
Without PopdockAI
- Export unsubscribed people from Drip
- Search BigCommerce for each email
- Read their recent orders
- Other tools keep emailing them
With PopdockAI
- Unsubscribed Drip people are read
- Each is found in BigCommerce by email with recent orders
- Recent buyers are listed with order count and spend
- Read-only, never suggests re-subscribing anyone
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Find people whose Drip status is `unsubscribed` and who have placed a BigCommerce order in the last `{lookback-days}` days (default 90), so marketing can respect their choice and service messages go through the right channel.
**Step 1: List unsubscribed people**
Call `drip-get-subscriber` (drip server) with `status` set to `unsubscribed` and `max-records` set to `{max-people}` (default 50). Keep `email`, name and `created-date`.
**Step 2: Find them in BigCommerce**
For each email call `bigcommerce-get-customer` (bigcommerce server) with `email`. Skip people with no BigCommerce customer.
**Step 3: Check recent orders**
Call `bigcommerce-get-order` (bigcommerce server) with `customer-id` and `date-created.from` set to the start of the window. Keep order count, total `total-including-tax` and latest `date-created`.
**Step 4: Report**
A table of unsubscribed people with recent orders: name, email, orders, spend, latest order date. Add the number of unsubscribed people checked and how many had no BigCommerce customer or no recent orders. End with one line reminding the reader these people must not be re-subscribed without consent.
**Rules & Guidelines:**
* `bigcommerce-get-customer`, `bigcommerce-get-order`, `bigcommerce-get-subscriber` are on the bigcommerce server. `drip-get-subscriber`, `drip-get-campaign-subscriber` are on the drip server.
* This prompt only reads. Never call any `bigcommerce-customer-add`, `bigcommerce-customer-update`, `bigcommerce-subscriber-add` or other bigcommerce add, update or delete tool, and never call `drip-add-subscriber`, `drip-update-subscriber`, `drip-add-subscriber-tag`, `drip-remove-subscriber-tag`, `drip-unsubscribe-subscriber` or any other Drip write tool.
* Match people across the two systems on email address, compared case-insensitively after trimming spaces. Drip `person-id` and BigCommerce `id` are unrelated and must not be compared.
* If the user supplied a Drip account, pass it as `company` on every Drip call; otherwise omit `company`.
**Validation:**
* If Drip returns nobody unsubscribed, say so and stop.
* Do not suggest re-subscribing anyone.
Who it's for
One answer, three teams that use it
Email marketers
Keep opted out buyers out of promotions
See which recent buyers have unsubscribed so other tools do not market to them.
Which unsubscribed Drip people ordered from BigCommerce in the last 30 days?
Customer service managers
Use the right channel for order messages
Know which buyers opted out so service messages go through the right channel.
List opted out Drip contacts with BigCommerce orders this quarter, with their latest order date.
Compliance leads
Check that consent is honored
Get counts of unsubscribed people with and without store activity as a consent check.
Check 500 unsubscribed Drip people against BigCommerce orders from the last 6 months.
How it works
What PopdockAI does when you ask
You set a lookback and how many to check, and your AI assistant finds opted out people who still buy. It only reads and stops if nobody is unsubscribed.
01
Ask
You say how far back to look and how many unsubscribed people to check.
02
Read
It reads people in Drip with an unsubscribed status.
03
Match
It finds each in BigCommerce by email and reads their recent orders.
04
Report
It lists those with recent orders, with counts, and reminds you not to re-subscribe without consent.
What PopdockAI provides
The tools behind the answer
Ready made tools for Drip and one secure connection to your AI tool. No code, no exports.
drip-get-subscriber
bigcommerce-get-customer
bigcommerce-get-order
bigcommerce-get-subscriber
drip-get-campaign-subscriber
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Respect opt outs from people who still buy
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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