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Flag Stripe payment risk on Dynamics GP customers
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Cross-Connector

Note Stripe delinquency and disputes on Dynamics GP customers

For collections and credit teams who want Stripe payment risk added as notes on Dynamics GP customers by asking their AI assistant.

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Flag Stripe payment risk on Dynamics GP customers
Flag any Stripe customers who are delinquent or have opened disputes since 1 September on their Dynamics GP records.
3 Stripe customers carry payment risk and 2 match a Dynamics GP customer by email. - Contoso: dispute of 1,250.00, fraudulent, evidence due 14 October, GP balance 8,400.00 - Fabrikam: delinquent in Stripe, GP balance 2,180.00, not on hold - Unmatched: Northwind Traders, no GP customer with that email Shall I append notes to Contoso and Fabrikam?
Stripe
Sample figures. Your results come from your own account.
stripe-get-customer
stripe-get-dispute
microsoft-dynamics-gp-get-rm-customer
microsoft-dynamics-gp-rm-customer-note

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

Stripe

Stripe
Run it on your own Stripe data.

Connect Stripe, pick your AI tool and paste the prompt.

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The problem

Delinquent in Stripe, business as usual in GP

A customer who is delinquent in Stripe or has opened a chargeback can still look fine in Dynamics GP, so collections and sales carry on as normal. Passing those signals across means checking Stripe, matching each person to a GP customer and writing a note by hand.

Without PopdockAI

  • Check Stripe for delinquent customers and disputes
  • Match each one to a GP customer
  • Write a note on the GP record by hand
  • Risk overwriting an existing note

With PopdockAI

  • Delinquent customers and undecided disputes are read from Stripe
  • Each is matched to a GP customer only when the email agrees
  • You see GP balance, hold status and the exact note text
  • Notes are appended after you pick rows, and no one is put on hold

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Find the Stripe customers who are delinquent, or who have a dispute opened since `{since-date}`, match them to Dynamics GP customers in company `{company}` (empty means the default company), and add a note to each confirmed GP customer so collections can see it in GP.

**Step 1: Read the Stripe risk signals**

Call `stripe-get-customer` with `delinquent` = true. Call `stripe-get-dispute` with `created-date.from` = `{since-date}`, and keep disputes whose status is not `won` or `lost`. For each dispute, call `stripe-get-customer` with its `customer-id` to get the name and email. Collect one row per customer, with the reasons (delinquent, and each open dispute with its amount, reason and `details-due-by`).

**Step 2: Match to GP**

For each customer, call `dynamics-gp-get-rm-customer` with `customer-name.contains` = the Stripe name, and accept the GP customer whose `main-email-address` equals the Stripe `email`, ignoring case. Show customers you cannot match with certainty as unmatched.

**Step 3: Propose and confirm**

Show a table: GP customer ID, name, GP `customer-balance`, GP `hold`, and the Stripe reasons. Under it, show the exact note text for each, for example: "Stripe: delinquent. Open dispute 120.00 (fraudulent), evidence due 2026-10-01." Then stop and wait. Write nothing until the user confirms, and write only the rows they confirm.

**Step 4: Write the notes**

For each confirmed row, call `dynamics-gp-rm-customer-note` once with `customer-id`, `note` = the note text, `append-to-existing-note` set so the existing note is kept, `add-date-and-time` set, and `company` = `{company}`.

**Step 5: Report**

A table of the notes written, the ones that failed and the customers left unmatched.

**Rules & Guidelines:**

* `stripe-get-customer` and `stripe-get-dispute` are on the stripe server. `dynamics-gp-get-rm-customer` and `dynamics-gp-rm-customer-note` are on the dynamics-gp server.
* The only write tool this prompt may call is `dynamics-gp-rm-customer-note`, once per confirmed customer. Do not put customers on hold: do not call `dynamics-gp-rm-customer-update` or any other dynamics-gp write tool. The stripe server has no write tools.
* Never overwrite an existing GP note. Always append.

**Validation:**

* If Stripe returns no delinquent customers and no open disputes, say so and stop.
* If a note call fails, report the error, do not retry it, and continue.

Who it's for

One answer, three teams that use it

Credit controllers

See risk before extending credit

Stripe delinquency and disputes appear on the GP customer before you approve more credit.

Flag Stripe customers who are delinquent or opened disputes since 1 October on their Dynamics GP records.

Collections specialists

Know about chargebacks on your accounts

Dispute amount, reason and evidence date sit on the customer record you work from.

Which GP customers have open Stripe disputes this month? Add notes after I check.

Sales managers

Avoid selling into trouble

Reps see payment risk on the customer before quoting more business.

Show delinquent Stripe customers matched to Dynamics GP with their balances and hold status.

How it works

What PopdockAI does when you ask

You give a date, and your AI assistant finds Stripe payment risk and matches it to Dynamics GP customers. Notes are appended only to the rows you confirm.

01

Ask

You give the date to look back to.

Your AI tool

02

Read

It reads delinquent Stripe customers and undecided disputes opened since then.

stripe-get-customer
stripe-get-dispute

03

Match

It matches each to a Dynamics GP customer by email and shows balance and hold status.

microsoft-dynamics-gp-get-rm-customer

04

Confirm

You pick the rows, then it appends the notes and reports what was added.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for Stripe and one secure connection to your AI tool. No code, no exports.

get-data

stripe-get-customer

Returns customer records (name, email, balance, delinquency, address) from Stripe.
get-data

stripe-get-dispute

Returns disputes (charge, amount, reason, status, evidence due date) from Stripe.
get-data

microsoft-dynamics-gp-get-rm-customer

Returns customer records from Dynamics GP Receivables Management, including contact details, class, terms and balances. Filter by salesperson ID, hold, customer name, state, zip, customer balance, customer class and city, and pick the company and the maximum number of records.
run-action

microsoft-dynamics-gp-rm-customer-note

Adds or updates a customer note in Dynamics GP through eConnect; GP defaults any field not listed. Requires customer ID. Optional: append to existing note, note and add date and time. Writes to the live Dynamics GP company database.
Read only.Nothing in Stripe Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

Stripe payment risk visible on the GP record

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

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