Connectors

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FreshBooks

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FreshBooks and Drip client marketing profile
Report
Cross-Connector

See a client's balance and email engagement together

For support teams who want one profile from FreshBooks and Drip before answering a client, just by asking their AI assistant.

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FreshBooks and Drip client marketing profile
Pull up dana@contoso.com in FreshBooks and Drip. What does she owe, and what campaigns is she in? Look back a year for payments.
Dana Whitfield at Contoso Ltd owes 2,500.00 but is still active in a Drip campaign. - FreshBooks: outstanding 2,500.00, oldest due 14 August, 9,900.00 paid in the last 365 days - Drip: active, lead score 78, lifetime value 11,200.00 - Tags: Wholesale, Newsletter - Campaigns: Spring Offers (active) Want me to list the open invoices?
FreshBooks
Sample figures. Your results come from your own account.
freshbooks-get-client
freshbooks-get-invoice
freshbooks-get-payment
drip-get-subscriber
drip-get-campaign-subscriber

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

FreshBooks

FreshBooks
Run it on your own FreshBooks data.

Connect FreshBooks, pick your AI tool and paste the prompt.

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The problem

Client queries mean switching between two screens

Answering a client means opening FreshBooks for the balance and Drip for email history. The views are never side by side, so you miss that an overdue client is still in a promotional campaign.

Without PopdockAI

  • Look up the balance in FreshBooks
  • Total payments by hand
  • Search Drip for the same email
  • Keep the client waiting

With PopdockAI

  • Open invoices and recent payments are totaled
  • Drip status, tags, score and campaigns are added
  • It stops if several clients match the email
  • No currency conversion, nothing changed

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Build a single profile for the client with email `{client-email}`, combining what they owe and have paid in FreshBooks with how they are engaged in Drip. Look back `{lookback-days}` days for payments (default 365).

**Step 1: Find the client in FreshBooks**

Call `freshbooks-get-client` (FreshBooks server) with `email` set to `{client-email}`. If it returns more than one client, list them and stop. If none, say the client is not in FreshBooks and continue with Step 3 only.

**Step 2: Read the billing position**

Take the client `id` and call `freshbooks-get-invoice` with it as `customer-id` for open invoices (use `outstanding.min` of 0.01), and `freshbooks-get-payment` with it as `client-id` and `date.from` set to the lookback start. Total the outstanding amount and the payments received.

**Step 3: Find the subscriber in Drip**

Call `drip-get-subscriber` (Drip server) with `email` set to `{client-email}`. Then call `drip-get-campaign-subscriber` with the same `email` to list the campaigns they are in.

**Step 4: Report**

Show: client name and organization, outstanding balance and oldest due date, payments in the period, Drip status, tags, lead score, lifetime value, and each campaign with its status. Finish with a short note on anything that stands out, for example an unsubscribed contact who has paid recently, or an active campaign running against an overdue balance.

**Rules & Guidelines:**

* FreshBooks tools are `freshbooks-get-client`, `freshbooks-get-invoice` and `freshbooks-get-payment`. Drip tools are `drip-get-subscriber` and `drip-get-campaign-subscriber`.
* Read-only. Do not call `freshbooks-update-client`, `freshbooks-add-payment`, `drip-update-subscriber`, `drip-add-subscriber-tag`, `drip-unsubscribe-subscriber` or any other write tool.
* Both servers take a `company` parameter; pass the company the user is authorized for on every call, and never mix companies.

**Validation:**

* If the client is in one system and not the other, report that plainly rather than leaving the section blank.
* Currencies may differ between systems. Show amounts in the currency the system returned and do not convert.

Who it's for

One answer, three teams that use it

Support agents

Answer client questions faster

See balance, payments and campaigns in one place while the client waits.

What does kim@fabrikam.com owe in FreshBooks, and which Drip campaigns are they in?

Account managers

Spot overdue clients in promotions

Notice a client with an overdue balance who is still getting promotional email.

Is chris@contoso.com overdue in FreshBooks and still in a Drip promotion?

Bookkeepers

Check payments and contact status together

Confirm recent payments and whether the client is still reachable by email.

Show payments from lee@northwindtraders.com in the last 6 months and their Drip status.

How it works

What PopdockAI does when you ask

You give a client email and lookback, and your AI assistant shows billing and email engagement together. It reads only.

01

Ask

You give the client email and how far back to look.

Your AI tool

02

Billing

It finds the client in FreshBooks and totals open invoices and recent payments.

freshbooks-get-client
freshbooks-get-invoice
freshbooks-get-payment

03

Engagement

It looks the email up in Drip for status, tags, lead score and campaigns.

drip-get-subscriber
drip-get-campaign-subscriber

04

Report

You get both views together, with a note on anything that stands out.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for FreshBooks and one secure connection to your AI tool. No code, no exports.

get-data

freshbooks-get-client

Returns clients from FreshBooks with contact details, currency and outstanding balance. Filter by name or email.
get-data

freshbooks-get-invoice

Returns invoices from FreshBooks, including client, amounts, status and due date. Filter by client, status or date range.
get-data

freshbooks-get-payment

Returns payments recorded against FreshBooks invoices, with amount, date and method. Filter by invoice, client or date range.
get-data

drip-get-subscriber

Returns Drip people (subscribers) with name, email, location, tags, status, GDPR consent, lead score and lifetime value. Filter by exact email, email domain, tag, status, country, minimum lead score, minimum lifetime value or date added.
get-data

drip-get-campaign-subscriber

Returns the people subscribed to each Drip email series campaign, with the campaign's status and the person's tags and lead score. Filter by campaign id or name, a person's email, subscriber status or minimum lead score.
Read only.Nothing in FreshBooks Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

Balance and engagement in one view

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

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