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Find Stripe cash that NetSuite has not recorded
For finance teams who want to check Stripe charges against NetSuite customer payments by asking their AI assistant.
On this page
Connector
Connect Oracle NetSuite, pick your AI tool and paste the prompt.
The problem
Stripe cash that never reaches the ledger
Cash received through Stripe does not always arrive in NetSuite as a customer payment, and checking each charge by hand is error prone. Payouts settle on a different day than the charge, so dates never line up exactly.
Without PopdockAI
- Export Stripe charges for the customer
- Export NetSuite customer payments
- Match amounts and dates while allowing for refunds
- Count a failed charge as cash by mistake
With PopdockAI
- Only succeeded Stripe charges are read
- Payments and charges pair on net amount within 5 days
- Unrecorded cash and unmatched payments are totalled
- Failed charges are never counted, and nothing is changed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** For the customer with email `{customer-email}`, reconcile NetSuite customer payments to Stripe charges from `{date-from}` (default: the last 60 days).
**Step 1: NetSuite payments**
Call `netsuite-get-customerpayment` (netsuite server) with `customer-email` set to `{customer-email}` and `date.from` set to `{date-from}`. Note `document-number`, `date`, `total`.
**Step 2: Stripe charges**
Call `stripe-get-charge` (stripe server) with `customer-email` set to `{customer-email}` and `created.from` set to `{date-from}`. Keep charges with `status` succeeded. Note `charge-id`, `created`, `amount`, `amount-refunded`, `invoice-id`.
**Step 3: Match**
Pair each payment with a charge of the same net amount (`amount` less `amount-refunded`) dated within 5 days. A charge may settle through a payout, so allow for date drift.
**Step 4: Report**
List matched pairs, Stripe charges with no NetSuite payment (cash received but unrecorded), and NetSuite payments with no Stripe charge (possibly paid by another method). Give the total of each unmatched group.
**Rules & Guidelines:**
* `netsuite-*` tools are on the netsuite MCP server and `stripe-*` tools are on the stripe MCP server. Both servers must be connected.
* This prompt is read-only. Call only the `netsuite-get-*` and `stripe-get-*` tools named above. Never create, update, refund, void or delete anything in either system.
* Pass only filters the tool actually has. Never guess an id.
**Validation:**
* If either side returns nothing, report that and list the other side in full.
* Never treat a failed or uncaptured charge as received cash.Who it's for
One answer, three teams that use it
Cash applications
Record cash that arrived in Stripe
Charges with no NetSuite payment are listed as unrecorded cash, ready to apply.
Which Stripe charges for ap@fabrikam.com since 1 September have no NetSuite payment?
Accounts receivable
Explain payments made another way
NetSuite payments with no Stripe charge are listed, so you can confirm they came by check or transfer.
Show NetSuite payments for billing@contoso.com in the last 90 days with no Stripe charge.
Controllers
Size the gap before close
Each unmatched group comes with a total, so you know how much cash is at stake for the customer.
Reconcile Stripe charges and NetSuite payments for orders@northwindtraders.com this quarter with totals.
How it works
What PopdockAI does when you ask
You give a customer email and a start date, and your AI assistant matches NetSuite payments with Stripe charges, allowing for payout timing. It only reads both systems.
01
Ask
You give a customer email and a start date.
02
Read
It reads the customer's NetSuite payments and succeeded Stripe charges.
03
Match
It pairs them on net amount after refunds within 5 days.
04
Report
It lists matches, unrecorded cash and unmatched payments with totals.
What PopdockAI provides
The tools behind the answer
Ready made tools for Oracle NetSuite and one secure connection to your AI tool. No code, no exports.
netsuite-get-customerpayment
stripe-get-charge
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Unrecorded Stripe cash found, with the amount at stake
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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