Connectors

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2Checkout

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2Checkout and Mailchimp customer marketing profile
Report
Cross-Connector

Spot paying customers who are unsubscribed in Mailchimp

For support teams who ask their AI assistant for one profile of a customer's 2Checkout subscriptions and Mailchimp audience status and engagement.

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2Checkout and Mailchimp customer marketing profile
Build a marketing profile for dana@northwindtraders.com from 2Checkout and Mailchimp, looking at the last 60 days of campaigns.
Dana has an active subscription but is unsubscribed in the Customers audience. - Subscriptions: Pro Annual, Active, expires 2026-12-31 - Customers audience: Unsubscribed, VIP no, average open rate 41% - Engagement: 5 opens, 1 click, 0 bounces in 60 days - Latest activity: open on 2026-09-28 Want the five most recent actions listed with campaign names?
2Checkout
Sample figures. Your results come from your own account.
2checkout-get-customer
2checkout-get-subscription
mailchimp-get-list-member
mailchimp-get-campaign-email-activity

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

2Checkout

2Checkout
Run it on your own 2Checkout data.

Connect 2Checkout, pick your AI tool and paste the prompt.

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The problem

Paying customers who no longer get your email

Support opens 2Checkout to see what a customer pays for and Mailchimp to see whether they still receive email. Checking both by hand is slow, and a paying customer who is unsubscribed goes unnoticed.

Without PopdockAI

  • Find the customer and plan in 2Checkout
  • Search each Mailchimp audience for the email
  • Count opens, clicks and bounces from campaign reports
  • Miss the active subscriber who unsubscribed

With PopdockAI

  • Subscriptions read from 2Checkout by email
  • Every Mailchimp audience listed with status, tags and open rate
  • Opens, clicks and bounces counted over your lookback
  • Mismatches flagged, nothing written

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Build one profile of the customer with email `{email}`, combining billing facts from 2Checkout with marketing status from Mailchimp. Look back `{lookback-days}` days for campaign activity (default 90).

**Step 1: Find the customer in 2Checkout**

Call `2checkout-get-customer` with `email` set to `{email}`. If more than one customer matches, list them (customer-reference, first-name, last-name, company) and stop. Then call `2checkout-get-subscription` with `customer-reference` from that result and note each subscription's product-name, status and expiration-date.

**Step 2: Find the same person in Mailchimp**

Call `mailchimp-get-list-member` with `email` set to the 2Checkout `email`. Record list-name, status, tags, vip and average-open-rate for every audience that returns a row. If nothing returns, report the customer as present in 2Checkout and absent from Mailchimp, and skip Step 3.

**Step 3: Recent engagement**

Call `mailchimp-get-campaign-email-activity` with `email-address` set to the same email and `activity-date.from` set to today minus `{lookback-days}` days. Count actions by type (open, click, bounce) and list the most recent 5.

**Step 4: Report**

One table for subscriptions, one line per Mailchimp audience, and a one-line engagement summary. Flag any customer with an Active subscription whose Mailchimp status is not subscribed.

**Rules & Guidelines:**

* `2checkout-*` tools belong to the 2checkout server and `mailchimp-*` tools to the mailchimp server; both servers must be connected.
* This prompt is read-only. Never call any 2checkout write tool (for example `2checkout-customer-add`, `2checkout-customer-update`, `2checkout-subscription-disable`) or any mailchimp write tool (`mailchimp-add-list-member`, `mailchimp-update-list-member`, `mailchimp-add-segment-member`).
* Match emails case-insensitively after trimming spaces; never alter the stored value in the report.

**Validation:**

* If `{email}` is empty, stop and ask for it.
* If the 2Checkout customer has no subscription, say so and still report Mailchimp status.
* If the two systems show different first or last names, show both and do not pick one.

Who it's for

One answer, three teams that use it

Support agents

Know if a customer still gets your emails

When someone says they never got a notice, see their Mailchimp status and recent bounces next to their plan.

Is sam@contoso.com subscribed in Mailchimp, and what 2Checkout plan is he on?

Email marketers

Check engagement for a paying customer

See opens, clicks and bounces for one subscriber over a period, with their audiences, tags and VIP flag.

Show Mailchimp engagement for the last 30 days for priya@fabrikam.com and her 2Checkout subscriptions.

Customer success managers

Spot quiet customers before renewal

A paying customer with no opens in months is a renewal risk. See it for one account before you reach out.

Has lena@northwindtraders.com opened any of our Mailchimp campaigns in the last 90 days, and when does her 2Checkout plan expire?

How it works

What PopdockAI does when you ask

You give an email and how far back to look, and your AI assistant reads 2Checkout and Mailchimp. It stops if several customers match and flags an active subscription that is not subscribed.

01

Ask

You give the customer email and, if you like, how many days of campaign activity to include.

Your AI tool

02

Billing

It finds the customer and subscriptions in 2Checkout and stops if several customers match.

2checkout-get-customer
2checkout-get-subscription

03

Audience

It looks up the email in Mailchimp and counts opens, clicks and bounces.

mailchimp-get-list-member
mailchimp-get-campaign-email-activity

04

Report

You get subscriptions, audiences and an engagement summary, with mismatches flagged.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for 2Checkout and one secure connection to your AI tool. No code, no exports.

get-data

2checkout-get-customer

Returns customers records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
get-data

2checkout-get-subscription

Returns subscriptions records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
get-data

mailchimp-get-list-member

Returns the members (subscribers) of Mailchimp audiences, with subscription status, tags and engagement rating. Filter by email address or status to look someone up.
get-data

mailchimp-get-campaign-email-activity

Returns each member's open, click and bounce events for Mailchimp campaigns, with timestamps and the URLs they clicked.
Read only.Nothing in 2Checkout Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

Billing and email reach for one customer, side by side

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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