/
/
See one person's real workload across BugHerd and Jira
For project leads who want a person's open BugHerd tasks and Jira issues in one view, just by asking their AI assistant with an email address.
On this page
Connector
Connect BugHerd, pick your AI tool and paste the prompt.
The problem
Nobody can see what one person really has on
To see someone's workload you filter BugHerd and Jira separately and add the two lists together. Items sent from one tool to the other count twice, and overdue work on either side is easy to miss.
Without PopdockAI
- Find the person in BugHerd, then again in Jira
- Filter each tool to their open items
- Add the lists by hand and double count linked items
- Miss overdue work hidden in one of the tools
With PopdockAI
- The person is found in both tools by email
- Open tasks and issues are read together, closed work dropped
- A linked task and issue are counted once
- Overdue items on either side are flagged, nothing changed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Show everything open and assigned to the person with the email `{email}`, in BugHerd and in Jira (project `{jira-project-key}` when given, all projects when empty).
**Step 1: Find the person on both sides**
* Call `bugherd-get-users` with `email` set to `{email}`. Take the user-id; if there is no match, note "not a BugHerd user".
* Call `jira-get-user` with `email` set to `{email}`. Take the name; if there is no match, note "not a Jira user".
* If neither matches, say so and stop.
**Step 2: Read open work**
* BugHerd: call `bugherd-get-tasks` with `assignee` set to the user-id and `max-records` 200. Drop done and closed tasks.
* Jira: call `jira-get-issue` with `assignee.contains` set to the person's Jira name, plus `project-key` when given, and `max-records` 200. Drop issues with a Jira status such as Done, Closed or Resolved.
**Step 3: Remove double counting**
How the two systems are linked: a BugHerd task created from a Jira issue carries the issue key (e.g. WEB-123) in its external-id. A Jira issue created from BugHerd starts its summary with "[BugHerd <project name> #<task number>]" and has a remote link to the task. Count a linked task and issue once, as one item of work.
**Step 4: Report**
1. **Totals:** open items in BugHerd, in Jira, and combined after removing duplicates.
2. **Overdue:** items on either side whose due date has passed.
3. **All open work:** one table with system, key or task number, title or summary, project, severity or status, due date.
**Rules & Guidelines:**
* Tools named bugherd-... are on the bugherd MCP server; tools named jira-... are on the jira MCP server. If either set of tools is missing, say which server is not connected and stop.
* This prompt is read-only. Do not call any BugHerd write tool (`bugherd-add-task`, `bugherd-add-feedback`, `bugherd-update-task`, `bugherd-move-task`, `bugherd-add-comment`, `bugherd-add-attachment-from-url`, `bugherd-add-project`, `bugherd-update-project`, `bugherd-add-project-member`, `bugherd-add-guest-to-project`) or any Jira write tool (`jira-add-issue`, `jira-update-issue`, `jira-assign-issue`, `jira-add-issue-comment`, `jira-update-issue-comment`, `jira-add-issue-remote-link`, `jira-add-issue-watcher`, `jira-add-issue-worklog`, `jira-add-issue-vote`, `jira-add-project`, `jira-update-project`).
**Validation:**
* If the person has nothing open in either system, say so.Who it's for
One answer, three teams that use it
Project managers
Check capacity before you assign more
See everything a person already has open across BugHerd and Jira before handing them another bug, with linked items counted once.
How much open work does sam.patel@fabrikam.com have across BugHerd and Jira? I want to give them the checkout bugs.
Engineering managers
Spot overload before work slips
Find people with overdue items in either tool during one on ones or planning, without opening two dashboards.
Show me the overdue BugHerd tasks and Jira issues for dana.whitfield@contoso.com in project PORTAL.
Team leads
Rebalance work from one table
Get a single table of a person's open work so you can move items to someone else with the full picture in front of you.
List everything open for alex.kim@northwindtraders.com in BugHerd and Jira project NW in one table.
How it works
What PopdockAI does when you ask
You give an email and your AI assistant reads that person's open work in BugHerd and Jira. It only reads, so nothing is changed in either tool.
01
Ask
You give the person's email and, if you like, a Jira project key.
02
Find
It looks the person up by email in both BugHerd and Jira.
03
Read
It collects their open tasks and issues and counts linked pairs once.
04
Report
You get totals, overdue items and one table of all open work.
What PopdockAI provides
The tools behind the answer
Ready made tools for BugHerd and one secure connection to your AI tool. No code, no exports.
bugherd-get-users
jira-get-user
bugherd-get-tasks
jira-get-issue
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
One honest workload, across both tools
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

.webp)
