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Microsoft Dynamics 365 Business Central

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Create missing Dynamics 365 Business Central customer from Chargebee
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Create the missing Business Central customer from Chargebee

For operations teams who want billing customers in the ERP without re-keying, just by asking their AI assistant.

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Create missing Dynamics 365 Business Central customer from Chargebee
Make sure dana@northwindtraders.com from Chargebee exists in Business Central, and create them if not.
No Business Central customer matches that email or the name Northwind Traders, so this would be new. - Display name: Northwind Traders - Email: dana@northwindtraders.com - Phone: 555 0100 - Currency: USD Credit limit and payment terms stay blank. Reply yes to create it.
Microsoft Dynamics 365 Business Central
Sample figures. Your results come from your own account.
chargebee-get-customer

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central
Run it on your own Microsoft Dynamics 365 Business Central data.

Connect Microsoft Dynamics 365 Business Central, pick your AI tool and paste the prompt.

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The problem

A misspelled search leaves you with two of the same customer

New billing customers are rekeyed into the ERP by hand, and duplicates appear when someone searches the wrong spelling. You have to read the Chargebee record, search Business Central twice and then check the new customer exists.

Without PopdockAI

  • Copy details from the Chargebee customer
  • Search Business Central by email, then by name
  • Create the customer and hope nothing matched
  • Open it again to check it saved

With PopdockAI

  • The single matching Chargebee customer is read
  • Business Central is searched by email and by company name
  • Any match is shown and the job stops
  • After an explicit yes, it is created once and read back

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Make sure the Chargebee customer `{customer-email}` exists in Business Central, creating it only after the user confirms.

**Step 1: Read Chargebee**

Call `chargebee-get-customer` (Chargebee server) with `email` set to `{customer-email}`. If there is not exactly one result, list what was found and stop. Keep `company`, `first-name`, `last-name`, `email`, `phone`, `preferred-currency` and `id`.

**Step 2: Check Business Central thoroughly**

Call `business-central-get-customer` (Business Central server) with `email` set to the customer's email. Then call it again with `name.contains` set to the company (or last name when company is empty). If any customer is found, show it and stop: do not create a duplicate.

**Step 3: Confirm**

Show the proposed Business Central customer: display name (company, else first and last name), email, phone, currency. Ask the user to reply "yes" to create it. Do not proceed without an explicit yes.

**Step 4: Create and verify**

Only after confirmation, call `business-central-create-customer` (Business Central server) once, with `display-name`, `email`, `phone-number` and `currency-code` from Step 1, plus `company` when `{company}` is given. Then call `business-central-get-customer` with the new `number` as `customer-number` to confirm it exists, and report the new customer number.

**Rules & Guidelines:**

* `chargebee-get-customer` is on the Chargebee server; the other Business Central tools named here are on the Business Central server.
* The only write allowed is one `business-central-create-customer` call, after confirmation. Never call any Business Central update tool, and never write to Chargebee.
* Create at most one customer per run.

**Validation:**

* If the create call fails, report the error and do not retry.
* Do not set `credit-limit` or payment terms; leave them for the finance team.

Who it's for

One answer, three teams that use it

Billing operations

Get new subscribers into the ERP

Create the Business Central customer from Chargebee in one message, without rekeying details.

Create a Business Central customer for Chargebee customer billing@fabrikam.com if they are not already there.

Accounts receivable

Search twice so you do not have to

Email and company name searches run before anything is proposed, so duplicates are caught.

Is accounts@contoso.com from Chargebee already a customer in Business Central?

Finance managers

Keep credit decisions with finance

Credit limits and payment terms are left for finance to set, so the create never makes a credit call for you.

Add the Chargebee customer ops@northwindtraders.com to Business Central and leave terms blank for me.

How it works

What PopdockAI does when you ask

You give the customer email and your AI assistant checks Business Central twice before proposing anything. It never updates existing records or writes to Chargebee, and leaves credit terms for finance.

01

Ask

You give the customer email.

Your AI tool

02

Read

It reads the Chargebee customer and keeps the details to send.

chargebee-get-customer

03

Check

It searches Business Central by email and by company name.

No items found.

04

Confirm

You say yes, and it creates the customer once and reads it back.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for Microsoft Dynamics 365 Business Central and one secure connection to your AI tool. No code, no exports.

get-data

chargebee-get-customer

Returns Chargebee customer records with contact, billing and balance details, filterable by id, email and other fields. Read-only.
Read only.Nothing in Microsoft Dynamics 365 Business Central Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

New billing customers in the ERP once

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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