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Find BigCommerce orders missing from Dynamics GP
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Cross-Connector

Find BigCommerce orders missing from Dynamics GP

For finance teams who want web orders and the ERP to agree, by asking their AI assistant to compare them.

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Find BigCommerce orders missing from Dynamics GP
Which BigCommerce orders since 1 October have no sales document in Dynamics GP? Check up to 50.
2 of the 50 orders checked are missing from Dynamics GP, and 1 has a different amount. - Missing: order 10482, 14 Oct, orders@northwindtraders.com, 312.40, paid - Missing: order 10487, 15 Oct, sam@contoso.com, 89.00, pending - Mismatch: order 10455, BigCommerce 150.00, Dynamics GP 140.00 Want the full counts and the list of matched orders?
BigCommerce
Sample figures. Your results come from your own account.
bigcommerce-get-order
microsoft-dynamics-gp-get-rm-sales-trx

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

BigCommerce

BigCommerce
Run it on your own BigCommerce data.

Connect BigCommerce, pick your AI tool and paste the prompt.

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The problem

Web orders missing from GP surface when the books fail to tie

BigCommerce orders that never reached Dynamics GP are found only when a customer complains or the books fail to tie. Checking by hand means searching GP for each order number and comparing amounts on both sides.

Without PopdockAI

  • Export orders from BigCommerce
  • Search Dynamics GP by customer PO for each one
  • Compare document amounts with order totals
  • Find the gap when the books do not tie

With PopdockAI

  • Orders since your start date are listed, up to your limit
  • Each order number is looked up in GP by customer PO number
  • Missing orders and amount differences over a cent are flagged
  • A warning appears if GP seems to use another numbering, nothing is changed

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Find BigCommerce orders created on or after `{since-date}` (YYYY-MM-DD) with status `{order-status}` (default: any) that have no sales document in Dynamics GP, checking at most `{max-orders}` orders (default 50).

**Step 1: List the orders**

Call `bigcommerce-get-order` (bigcommerce server) with `date-created.from` set to `{since-date}`, `max-records` set to the order limit and, when `{order-status}` is given, `status` set to it. Keep `id`, `date-created`, `total-including-tax`, `customer-id`, `billing-email` and `payment-status`.

**Step 2: Check each order in Dynamics GP**

For each order call `dynamics-gp-get-rm-sales-trx` (dynamics-gp server) with `customer-po-number` set to the order id. Record the order as found (with `sop-number` and `document-amount`) or missing.

**Step 3: Report**

Missing orders: id, date, total, billing email, payment status, oldest first. Found orders whose `document-amount` differs from `total-including-tax` by more than 0.01: id, both amounts. Counts: checked, found, missing, amount mismatches.

**Rules & Guidelines:**

* `bigcommerce-*` tools run on the bigcommerce server and `dynamics-gp-*` tools on the dynamics-gp server. Both servers must be connected.
* Where a GP tool takes `company`, pass `{gp-company}` when it is given; if it is empty, omit `company`.
* This prompt is read-only. Never call any `bigcommerce-*-add`, `-update` or `-delete` tool, and never call any `dynamics-gp-*-add`, `-update` or `-note` tool.

**Validation:**

* If BigCommerce returns no orders, say so and stop.
* Matching relies on the GP customer PO number holding the BigCommerce order id; if almost every order shows as missing, say the GP side probably uses another convention.

Who it's for

One answer, three teams that use it

Accountants

Tie the store to the books

Orders with no GP document are listed before they throw out month end.

Which BigCommerce orders since 1 September have no Dynamics GP sales document?

Order operations

Fix amounts that changed

Found orders whose GP amount differs from the store total are flagged for review.

Show BigCommerce orders from the last 14 days whose Dynamics GP amount does not match.

Integration specialists

Check the numbering convention

If almost every order looks missing, the warning points to a reference problem rather than lost orders.

Check 30 Shipped BigCommerce orders from last week against Dynamics GP.

How it works

What PopdockAI does when you ask

You give a start date and your AI assistant checks each BigCommerce order for a Dynamics GP sales document. It only reads both systems.

01

Ask

You give a start date and optionally an order status and a limit.

Your AI tool

02

List

It reads matching BigCommerce orders.

bigcommerce-get-order

03

Check

It looks each order number up in Dynamics GP and compares the document amount with the order total.

microsoft-dynamics-gp-get-rm-sales-trx

04

Report

It lists missing orders, amount mismatches and counts of checked, found and missing.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for BigCommerce and one secure connection to your AI tool. No code, no exports.

get-data

bigcommerce-get-order

Returns orders from BigCommerce, with filters for the fields that matter on this list. Read-only; needs a BigCommerce connection.
get-data

microsoft-dynamics-gp-get-rm-sales-trx

Returns Sales Order Processing documents such as quotes, orders and invoices from Dynamics GP Sales, with the customer, dates, salesperson and document totals. Filter by batch number, customer ID, SOP type, SOP number, salesperson ID, document amount, customer name and document date, and pick the company and the maximum number of records.
Read only.Nothing in BigCommerce Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

Missing web orders and amount mismatches, found early

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

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