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BigCommerce

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Find unbilled BigCommerce orders in FreshBooks
Report
Cross-Connector

Find paid BigCommerce orders that were never invoiced

For finance teams who want to catch BigCommerce orders missing a FreshBooks invoice, just by asking their AI assistant.

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Find unbilled BigCommerce orders in FreshBooks
Which paid BigCommerce orders since 1 September have no FreshBooks invoice?
5 paid orders since 2026-09-01 have no FreshBooks invoice, worth 2,140.00 in total. - Client exists (3): order 10452 Contoso 640.00, order 10460 Northwind Traders 900.00, order 10471 Fabrikam 150.00 - Client missing (2): order 10466 and order 10480 - Needs review: order 10458, invoice match uncertain Want the full table with emails and dates?
BigCommerce
Sample figures. Your results come from your own account.
bigcommerce-get-order
freshbooks-get-client
freshbooks-get-invoice

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

BigCommerce

BigCommerce
Run it on your own BigCommerce data.

Connect BigCommerce, pick your AI tool and paste the prompt.

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The problem

Paid orders sit for weeks without an invoice

Orders get paid in BigCommerce, but nobody checks FreshBooks to see whether an invoice was raised. Spotting them means matching order totals and emails against the invoice list by hand, so revenue is earned but never billed.

Without PopdockAI

  • Export paid orders from BigCommerce
  • Search FreshBooks for each customer
  • Match invoices by amount and date by eye
  • Leave unbilled orders for weeks

With PopdockAI

  • Orders since your start date are read
  • Each billing email is checked for a FreshBooks client and matching invoice
  • Unbilled orders are grouped by whether the client exists, with count and value
  • Uncertain matches go to a review list, and nothing is created

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** List BigCommerce orders created since `{date-from}` that are paid or shipped but have no FreshBooks invoice, so they can be billed.

**Step 1: Read the orders**

Call `bigcommerce-get-order` (bigcommerce server) with `date-created.from` set to `{date-from}` and `payment-status` set to `{payment-status}` (default: paid). Keep `id`, `billing-email`, `billing-first-name`, `billing-last-name`, `total-including-tax`, `currency-code` and `date-created`.

**Step 2: Check FreshBooks**

For each distinct `billing-email` call `freshbooks-get-client` (freshbooks server) with `email` set to it. When a client exists, call `freshbooks-get-invoice` (freshbooks server) with `customer-id` set to the client `id` and `create-date.from` set to `{date-from}`. An order counts as billed if an invoice has `po-number` equal to the order `id`, or the same `amount` and `currency-code`.

**Step 3: Report**

A table of unbilled orders: order id, date, email, total, and whether the customer already exists as a FreshBooks client (yes or no). Group them into "client exists" and "client missing". Finish with the count and total value.

**Rules & Guidelines:**

* `bigcommerce-get-order` is on the bigcommerce server. `freshbooks-get-client` and `freshbooks-get-invoice` are on the freshbooks server.
* Read-only. Never create clients or invoices from this prompt. Name the `invoice-bigcommerce-order` prompt as the next step.

**Validation:**

* If no orders match, say so and stop.
* An order whose invoice match is uncertain goes in a separate "needs review" list, not in the unbilled list.

Who it's for

One answer, three teams that use it

Bookkeepers

Bill everything you have been paid for

Unbilled orders with id, date, email and total are ready to work through.

Which paid BigCommerce orders since 1 October have no FreshBooks invoice?

Small business owners

Know how much is unbilled

A count and total value show how much revenue is missing from the books.

What is the total value of BigCommerce orders this month with no FreshBooks invoice?

Accountants

Review doubtful matches

Uncertain matches are kept apart, so you check them instead of trusting a guess.

Show BigCommerce orders since 1 August where the FreshBooks invoice match needs review.

How it works

What PopdockAI does when you ask

You give a start date and your AI assistant checks BigCommerce orders for a matching FreshBooks invoice. It only reads, so you decide what to bill.

01

Ask

You give a start date and optionally a payment status.

Your AI tool

02

Read

It reads the BigCommerce orders since that date.

bigcommerce-get-order

03

Check

It looks for each customer and a matching invoice in FreshBooks.

freshbooks-get-client
freshbooks-get-invoice

04

Report

You get unbilled orders grouped by client exists or missing, with a count and total.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for BigCommerce and one secure connection to your AI tool. No code, no exports.

get-data

bigcommerce-get-order

Returns orders from BigCommerce, with filters for the fields that matter on this list. Read-only; needs a BigCommerce connection.
get-data

freshbooks-get-client

Returns clients from FreshBooks with contact details, currency and outstanding balance. Filter by name or email.
get-data

freshbooks-get-invoice

Returns invoices from FreshBooks, including client, amounts, status and due date. Filter by client, status or date range.
Read only.Nothing in BigCommerce Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

Every paid order that still needs an invoice

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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