See open tickets next to OnePageCRM deals before a call

**Objective:** Build one view of the customer with email `{email}`: their Freshdesk support history for the last `{lookback-days}` days (default 90) and their OnePageCRM contact and deals.

**Step 1: Find the support side (freshdesk server)**

Call `freshdesk-get-contacts` with `email` set to `{email}`. If more than one contact is returned, list them (contact-id, name, company-id) and stop. Then call `freshdesk-get-tickets` with `requester-email` set to `{email}` and `created-at.from` set to the start of the lookback window.

**Step 2: Find the CRM side (onepagecrm server)**

Call `onepagecrm-get-contact` with `email` set to `{email}`. If it returns nothing, say the customer is in Freshdesk but not in OnePageCRM and skip to Step 4. Take the `id` from the contact and call `onepagecrm-get-deal` with it as `contact-id`.

**Step 3: Match the names**

Compare the Freshdesk contact name and company with the OnePageCRM first-name, last-name and company-name. Flag any difference.

**Step 4: Report**

Give three short sections: Support (ticket-id, subject, status, priority, created-at, escalated, newest first, with counts by status), CRM (contact status, owner-id, next-action, next-action-date, total-pending-amount) and Deals (name, stage, status, amount, expected-close-date). End with a one-line summary of the customer's health: open or escalated tickets against open deals.

**Rules & Guidelines:**

* Freshdesk tools are on the freshdesk server. OnePageCRM tools are on the onepagecrm server.
* Email is the key between the two systems. Compare it case-insensitively.
* Both servers are used read-only here. Do NOT call any add, update, delete or reply tool on either server, including `freshdesk-add-ticket-note`, `freshdesk-reply-to-ticket`, `onepagecrm-add-note` or `onepagecrm-update-contact`.

**Validation:**

* If Freshdesk returns no tickets, say so; still report the CRM side.
* If the two systems disagree on name or company, show both values and do not pick one.