Rank Freshdesk escalations by the OnePageCRM deals at stake

**Objective:** Find escalated Freshdesk tickets from the last `{lookback-days}` days (default 30, up to `{max-tickets}` tickets, default 25) and show which have money at stake in OnePageCRM.

**Step 1: Escalated tickets (freshdesk server)**

Call `freshdesk-get-tickets` with `escalated` true, `created-at.from` at the start of the window and `max-records` set to `{max-tickets}`. Skip resolved and closed tickets. Keep ticket-id, subject, priority, status, due-by and requester-email.

**Step 2: CRM contact (onepagecrm server)**

For each requester-email call `onepagecrm-get-contact` with `email` set to it. If nothing comes back, mark the ticket "not in CRM" and continue.

**Step 3: Deals (onepagecrm server)**

Call `onepagecrm-get-deal` with the contact's `id` as `contact-id`. Keep deals that are still open: name, amount, stage, expected-close-date.

**Step 4: Report**

A table ordered by total open deal amount, largest first: ticket-id, subject, priority, due-by, contact, open deal names and total amount. Put "not in CRM" tickets in a separate list below. End with the three tickets that most need attention and why.

**Rules & Guidelines:**

* Freshdesk tools are on the freshdesk server. OnePageCRM tools are on the onepagecrm server.
* Match on email, case-insensitively.
* Both servers are used read-only here. Do NOT call any add, update, delete or reply tool on either server, including `freshdesk-add-ticket-note`, `freshdesk-reply-to-ticket`, `onepagecrm-add-note` or `onepagecrm-update-contact`.

**Validation:**

* If no escalated tickets exist, say so and stop.
* If a contact has no open deals, show the ticket with zero amount.