Ticket load beside open deals and cases for one account

**Objective:** Give a combined support and sales view of the customer named `{company-name}`, looking back `{lookback-days}` days for tickets (default 90).

**Step 1: Find the company in Freshdesk**

Call `freshdesk-get-companies` with name.contains set to the company name. If more than one company matches, list them (name, domains, company-id) and stop. If none match, say so and continue to Step 3 using Salesforce only.

**Step 2: Pull the tickets**

Call `freshdesk-get-tickets` with company-id from Step 1 and created-at.from set to the lookback date. Count tickets by status and priority, note any with escalated true, and keep the 5 oldest unresolved subjects.

**Step 3: Find the account in Salesforce**

Call `salesforce-get-account` with name.contains set to the Freshdesk company name (or the input if Step 1 found nothing). If several accounts match, prefer the one whose website matches a Freshdesk domain; otherwise list them and stop. If none match, report the company as present in Freshdesk and absent from Salesforce.

**Step 4: Pull the sales context**

Call `salesforce-get-opportunity` with account-id from Step 3 and closed set to false. Call `salesforce-get-case` with account-id and closed set to false.

**Step 5: Report**

Give one block per system: Freshdesk (company, account-tier, health-score, renewal-date, ticket counts, oldest unresolved) and Salesforce (account, owner, open opportunities with stage, amount and close-date, open cases). End with 2 or 3 sentences on risk or opportunity, such as a large open deal while escalated tickets pile up.

**Rules & Guidelines:**

* reshdesk-* tools are on the freshdesk server and salesforce-* tools are on the salesforce server; both servers must be connected.
* This prompt is read-only. Never call any freshdesk add, update, delete or reply tool (such as reshdesk-add-ticket-note, reshdesk-update-ticket, reshdesk-reply-to-ticket) or any salesforce add or update tool (such as salesforce-add-case, salesforce-add-contact, salesforce-update-account).

**Validation:**

* If either system returns nothing, say which and still report the other side.
* Do not guess a match on a partial name; ask the user to choose.