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Put Bugsnag errors on the BugHerd board, linked both ways
For developers who want a Bugsnag error logged as a BugHerd task on the page where it happens, by asking their AI assistant.
On this page
Connector
Connect BugSnag, pick your AI tool and paste the prompt.
The problem
Errors only get fixed once they reach the board
A Bugsnag error only gets fixed once it is on the web team's BugHerd board. Logging it by hand means copying the details, finding the page, choosing a severity, checking for a duplicate and linking back, and any skipped step leaves a duplicate or an untraceable error.
Without PopdockAI
- Copy the error class and message by hand
- Work out which page it happens on
- Check BugHerd for a task already logged
- Forget to link the error back to the task
With PopdockAI
- The page where it happens most is found from events
- BugHerd is checked and it stops if a task exists
- Severity comes from Bugsnag severity and users affected
- The task is created after you confirm and linked both ways
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Log Bugsnag error `{error-id}` as a task in the BugHerd project `{project-name}` and link the two.
How the two systems are linked: a BugHerd task created from a Bugsnag error carries "bugsnag:<error id>" in its external-id, and the Bugsnag error is linked to the task's admin-link with `bugsnag-link-error-issue`.
**Step 1: Read the error**
Call `bugsnag-get-error` with `error-id` set to `{error-id}`. If it is not found, stop. Call `bugsnag-get-event` with `error-id` and `max-records` 20 and take the most common request-url as the page.
**Step 2: Check for an existing task**
Call `bugherd-get-projects` with `name.contains` set to `{project-name}`. If nothing matches, say so and stop. If several match, list their names and project-id values and ask which one; do not guess. Then call `bugherd-get-tasks` with `project-id` and `external-id` set to "bugsnag:{error-id}". If one exists, report it and stop.
**Step 3: Prepare the task**
* description: "<error-class>: <message>", then the page, the context, events and users so far, first and last seen, release stages, and the error-url.
* severity: critical when the Bugsnag severity is error and it affects more than 100 users; important when severity is error; otherwise normal.
**Step 4: Confirm, then write**
Show the task and wait for an explicit yes. Then:
1. Call `bugherd-add-task` once with `project-id`, `description`, `severity` and `external-id` "bugsnag:{error-id}".
2. Call `bugherd-get-tasks` with `project-id` and `external-id` to read back the task number and admin-link.
3. Bugsnag write tools need the Bugsnag project-id, which `bugsnag-get-error` does not return: call `bugsnag-get-project` with `name` set to the error's project-name to get it. Then call `bugsnag-link-error-issue` once with `project-id` (the Bugsnag one), `error-id`, `issue-url` set to the admin-link and `verify-issue-url` false.
**Step 5: Report**
The task number and admin-link, and whether the Bugsnag link was added.
**Rules & Guidelines:**
* Tools named bugherd-... are on the bugherd MCP server; tools named bugsnag-... are on the bugsnag MCP server. If either set of tools is missing, say which server is not connected and stop.
* The only write tools this prompt may call are `bugherd-add-task` and `bugsnag-link-error-issue`, each once, after the user confirms.
* Do not change the error's status or severity.
**Validation:**
* If `bugherd-add-task` fails, show the error and do not touch Bugsnag.Who it's for
One answer, three teams that use it
Developers
Get an error onto the board fast
Turn a Bugsnag error into a BugHerd task with page and impact filled in.
Log Bugsnag error 5be27d10a4 in the Fabrikam Shop BugHerd project.
Web project managers
Plan errors with the rest of the work
See live errors on the same board as client feedback, with the users affected.
Put the checkout TypeError from Bugsnag on the Northwind Traders site BugHerd board.
QA leads
Avoid logging the same error twice
Each error is checked against BugHerd first and linked back, so it is traceable.
Log Bugsnag error 9d0e3f in the Contoso Portal BugHerd project unless it is already there.
How it works
What PopdockAI does when you ask
You give the error and the BugHerd project, and your AI assistant drafts the task. Nothing is created until you have seen the draft and said yes.
01
Ask
You give the Bugsnag error and the BugHerd project.
02
Check
It reads the error and its events and looks for a BugHerd task already logged from it.
03
Confirm
You see the drafted task and its severity and say yes.
04
Create
It adds the task, reads back its link and links the Bugsnag error to it.
What PopdockAI provides
The tools behind the answer
Ready made tools for BugSnag and one secure connection to your AI tool. No code, no exports.
bugsnag-link-error-issue
bugsnag-get-error
bugsnag-get-event
bugherd-get-projects
bugherd-get-tasks
bugherd-add-task
bugsnag-get-project
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Errors on the board once, linked both ways
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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