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Catch Bugsnag errors that nobody has logged in BugHerd
For development teams who want the open Bugsnag errors on their site that have no BugHerd task, ranked by users, by asking their AI assistant.
On this page
Connector
Connect BugSnag, pick your AI tool and paste the prompt.
The problem
Live site errors sit unlogged for days
Bugsnag catches website errors nobody has reported, while BugHerd holds the planned work. Finding live errors with no task means checking each error's pages and searching BugHerd for it, so high impact errors sit unlogged.
Without PopdockAI
- List open Bugsnag errors for the period
- Check which ones hit the tracked website
- Search BugHerd for a task for each
- Leave high impact errors unlogged for days
With PopdockAI
- Open errors are read and ranked by users affected
- Only errors on the BugHerd project's site are kept
- Errors already logged as tasks are dropped
- The three to log first are named, nothing changed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Find open errors in the Bugsnag project `{bugsnag-project}`, seen in the last `{lookback-days}` days (default 7), that hit pages of the website tracked by the BugHerd project `{project-name}` and have no BugHerd task.
How the two systems are linked: a BugHerd task created from a Bugsnag error carries "bugsnag:<error id>" in its external-id, and the Bugsnag error is linked to the task's admin-link with `bugsnag-link-error-issue`.
**Step 1: Read the open errors**
Call `bugsnag-get-error` with `project-name` set to `{bugsnag-project}`, `status` open, `last-seen.from` set to the start of the period and `max-records` 200. Order by users, highest first.
**Step 2: Keep the ones on the site**
Call `bugherd-get-projects` with `name.contains` set to `{project-name}`. If nothing matches, say so and stop. If several match, list their names and project-id values and ask which one; do not guess. Note its development-url and sites. For the top 30 errors, call `bugsnag-get-event` with `error-id` and `max-records` 5, and keep errors whose request-url is on the project's host. Match pages by URL: compare host and path, ignoring the scheme, a leading "www.", a trailing slash, the query string and the fragment.
**Step 3: Drop the logged ones**
For each kept error, call `bugherd-get-tasks` with `project-id` and `external-id` "bugsnag:<error id>". Drop errors with a task.
**Step 4: Report**
A table ordered by users: error-class, message, page, users, events, severity, first seen, error-url. Then the three to log first and why.
**Rules & Guidelines:**
* Tools named bugherd-... are on the bugherd MCP server; tools named bugsnag-... are on the bugsnag MCP server. If either set of tools is missing, say which server is not connected and stop.
* This prompt is read-only. Do not call any BugHerd write tool (`bugherd-add-task`, `bugherd-add-feedback`, `bugherd-update-task`, `bugherd-move-task`, `bugherd-add-comment`, `bugherd-add-attachment-from-url`, `bugherd-add-project`, `bugherd-update-project`, `bugherd-add-project-member`, `bugherd-add-guest-to-project`) or any Bugsnag write tool (`bugsnag-link-error-issue`, `bugsnag-create-error-issue`, `bugsnag-fix-error`, `bugsnag-open-error`, `bugsnag-ignore-error`, `bugsnag-discard-error`, `bugsnag-assign-error`, `bugsnag-update-error-severity`, `bugsnag-update-project`, `bugsnag-add-project`, `bugsnag-add-project-collaborator`). To log one, use `log-bugsnag-error-in-bugherd`.
**Validation:**
* If every error is already logged or none is on the site, say so.Who it's for
One answer, three teams that use it
Developers
Catch errors no one reported
See live errors hitting users that the team has not logged yet.
Which open Bugsnag errors on the Fabrikam Shop site have no BugHerd task from the last 7 days?
Web project managers
Plan work around real user impact
Rank unlogged errors by users affected so the worst get planned first.
What are the three unlogged Bugsnag errors on the Northwind Traders site I should log first?
QA leads
Keep the bug board complete
Make sure the BugHerd board reflects what is failing on the live site.
List Contoso Portal Bugsnag errors from the last 30 days that are missing from BugHerd.
How it works
What PopdockAI does when you ask
You name both projects and a period, and your AI assistant finds live errors with no BugHerd task. It reads both systems and changes nothing.
01
Ask
You name the Bugsnag project, the BugHerd project and a period.
02
Read
It reads open Bugsnag errors seen in that period, ordered by users affected.
03
Filter
It keeps errors on the BugHerd project's site and drops any already logged as a task.
04
Report
You get a ranked table and the three to log first, with nothing changed.
What PopdockAI provides
The tools behind the answer
Ready made tools for BugSnag and one secure connection to your AI tool. No code, no exports.
bugsnag-get-error
bugherd-get-projects
bugsnag-get-event
bugherd-get-tasks
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Every serious live error gets logged
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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