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Reconcile BigCommerce customers with HubSpot contacts
Report
Cross-Connector

Find recent BigCommerce customers missing from HubSpot

For marketing teams who want new store customers checked against HubSpot contacts, just by asking their AI assistant.

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Reconcile BigCommerce customers with HubSpot contacts
Which BigCommerce customers from the last 30 days have no HubSpot contact, and which ones have different details?
Checked 50 customers: 41 matched, 7 missing, 2 mismatched. The limit of 50 was reached, so the result may be incomplete. - Missing: Contoso Ltd (buyer@contoso.com), customer 3021 - Missing: Fabrikam Supply (orders@fabrikam.com), customer 3027 - Mismatched: Northwind Traders, last name differs - Skipped: 1 customer with no email Want the full list of all 7 missing customers?
BigCommerce
Sample figures. Your results come from your own account.
bigcommerce-get-customer
hubspot-get-contacts

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

BigCommerce

BigCommerce
Run it on your own BigCommerce data.

Connect BigCommerce, pick your AI tool and paste the prompt.

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The problem

New buyers never reach a HubSpot campaign

Someone compares BigCommerce customer exports with HubSpot contacts by hand, matching emails line by line. New buyers slip through unmatched, so they never reach a campaign, and records with different names or companies are not spotted.

Without PopdockAI

  • Export recent customers from BigCommerce
  • Search HubSpot for each email
  • Compare names and companies by eye
  • Miss duplicate contacts

With PopdockAI

  • Recent customers are read up to your limit
  • Each email is looked up in HubSpot, ignoring case
  • Missing and mismatched customers are tabled with counts
  • Duplicates and no-email customers are flagged, and nothing is changed

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Find BigCommerce customers created in the last `{lookback-days}` days (default 30) that have no HubSpot contact, and report how many were checked.

**Step 1: Read customers from BigCommerce**

Call `bigcommerce-get-customer` with `date-created.from` set to today minus the lookback, and `max-records` of `{max-customers}` (default 50). Keep `id`, `name`, `email`, `company`.

**Step 2: Look each one up in HubSpot**

For each customer call `hubspot-get-contacts` with `email` set to the BigCommerce `email`. Compare case-insensitively. A customer with no email is reported as unmatchable and skipped.

**Step 3: Report**

A table of customers with no HubSpot contact (BigCommerce id, name, email, company), then a table of customers matched but with a different `last-name` or `company-name`, then counts: checked, matched, missing, mismatched.

**Rules & Guidelines:**

* `bigcommerce-get-customer` is on the bigcommerce server; `hubspot-get-contacts` is on the hubspot server.
* Read only. Do not call `hubspot-add-contact`, `hubspot-update-contact`, `bigcommerce-customer-add` or `bigcommerce-customer-update`.

**Validation:**

* If BigCommerce returns no customers, say so and stop.
* If more than one HubSpot contact matches an email, list them all and flag it as a duplicate.
* If `max-records` was reached, say the result may be incomplete.

Who it's for

One answer, three teams that use it

Marketing operations

Get every buyer into HubSpot

Customers with no HubSpot contact are listed, ready to import or sync.

Which BigCommerce customers from the last 14 days have no HubSpot contact?

Email marketers

Fix details that break personalisation

Last name and company differences are flagged, so emails greet people correctly.

Show BigCommerce customers whose last name or company differs in HubSpot.

HubSpot administrators

Spot duplicate contacts

Emails that match more than one HubSpot contact are flagged for merging.

Check the last 100 BigCommerce customers against HubSpot and flag duplicate contacts.

How it works

What PopdockAI does when you ask

You give a lookback period and your AI assistant checks recent BigCommerce customers against HubSpot contacts. It says when the limit was reached.

01

Ask

You give a lookback period and optionally a maximum number of customers.

Your AI tool

02

Read

It reads recent BigCommerce customers.

bigcommerce-get-customer

03

Match

It looks up each email in HubSpot and flags duplicates and missing emails.

hubspot-get-contacts

04

Report

You get missing and mismatched tables with counts.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for BigCommerce and one secure connection to your AI tool. No code, no exports.

get-data

bigcommerce-get-customer

Returns customers from BigCommerce, with filters for the fields that matter on this list. Read-only; needs a BigCommerce connection.
get-data

hubspot-get-contacts

Returns contact records from HubSpot CRM, with email, phone, company, lifecycle stage, lead status, owner and location from the HubSpot connector. Filter by company id, state region, contact owner, email, last name, create date, company name, record id, lifecycle stage, lead status.
Read only.Nothing in BigCommerce Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

Recent buyers missing or different in HubSpot

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

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See Documentation