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Find recent BigCommerce customers missing from HubSpot
For marketing teams who want new store customers checked against HubSpot contacts, just by asking their AI assistant.
On this page
Connector
Connect BigCommerce, pick your AI tool and paste the prompt.
The problem
New buyers never reach a HubSpot campaign
Someone compares BigCommerce customer exports with HubSpot contacts by hand, matching emails line by line. New buyers slip through unmatched, so they never reach a campaign, and records with different names or companies are not spotted.
Without PopdockAI
- Export recent customers from BigCommerce
- Search HubSpot for each email
- Compare names and companies by eye
- Miss duplicate contacts
With PopdockAI
- Recent customers are read up to your limit
- Each email is looked up in HubSpot, ignoring case
- Missing and mismatched customers are tabled with counts
- Duplicates and no-email customers are flagged, and nothing is changed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Find BigCommerce customers created in the last `{lookback-days}` days (default 30) that have no HubSpot contact, and report how many were checked.
**Step 1: Read customers from BigCommerce**
Call `bigcommerce-get-customer` with `date-created.from` set to today minus the lookback, and `max-records` of `{max-customers}` (default 50). Keep `id`, `name`, `email`, `company`.
**Step 2: Look each one up in HubSpot**
For each customer call `hubspot-get-contacts` with `email` set to the BigCommerce `email`. Compare case-insensitively. A customer with no email is reported as unmatchable and skipped.
**Step 3: Report**
A table of customers with no HubSpot contact (BigCommerce id, name, email, company), then a table of customers matched but with a different `last-name` or `company-name`, then counts: checked, matched, missing, mismatched.
**Rules & Guidelines:**
* `bigcommerce-get-customer` is on the bigcommerce server; `hubspot-get-contacts` is on the hubspot server.
* Read only. Do not call `hubspot-add-contact`, `hubspot-update-contact`, `bigcommerce-customer-add` or `bigcommerce-customer-update`.
**Validation:**
* If BigCommerce returns no customers, say so and stop.
* If more than one HubSpot contact matches an email, list them all and flag it as a duplicate.
* If `max-records` was reached, say the result may be incomplete.Who it's for
One answer, three teams that use it
Marketing operations
Get every buyer into HubSpot
Customers with no HubSpot contact are listed, ready to import or sync.
Which BigCommerce customers from the last 14 days have no HubSpot contact?
Email marketers
Fix details that break personalisation
Last name and company differences are flagged, so emails greet people correctly.
Show BigCommerce customers whose last name or company differs in HubSpot.
HubSpot administrators
Spot duplicate contacts
Emails that match more than one HubSpot contact are flagged for merging.
Check the last 100 BigCommerce customers against HubSpot and flag duplicate contacts.
How it works
What PopdockAI does when you ask
You give a lookback period and your AI assistant checks recent BigCommerce customers against HubSpot contacts. It says when the limit was reached.
01
Ask
You give a lookback period and optionally a maximum number of customers.
02
Read
It reads recent BigCommerce customers.
03
Match
It looks up each email in HubSpot and flags duplicates and missing emails.
04
Report
You get missing and mismatched tables with counts.
What PopdockAI provides
The tools behind the answer
Ready made tools for BigCommerce and one secure connection to your AI tool. No code, no exports.
bigcommerce-get-customer
hubspot-get-contacts
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Recent buyers missing or different in HubSpot
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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