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Catch BigCommerce orders missing from Intacct before month end
For finance teams who want recent store orders checked against Intacct order entry documents, just by asking their AI assistant.
On this page
Connector
Connect BigCommerce, pick your AI tool and paste the prompt.
The problem
Missing ERP orders surface only at month end
BigCommerce orders are checked against Intacct by hand from two exports, matching order numbers and totals line by line. Orders that never reached Intacct, or arrived with the wrong total, surface only at month end.
Without PopdockAI
- Export recent orders from BigCommerce
- Export order entry documents from Intacct
- Match order numbers and totals line by line
- Find the gaps at month end
With PopdockAI
- Recent orders are read, skipping cancelled, declined and incomplete ones
- Each is matched to an Intacct document by reference or customer PO
- Totals are compared and gaps over 0.01 reported
- Mismatched currencies and caps are stated, and nothing is changed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Find BigCommerce orders from the last `{lookback-days}` days (default 7) that have no matching Intacct order entry document, or whose totals differ, optionally limited to the customer with email `{email}`.
**Step 1: Read the orders from BigCommerce**
Call `bigcommerce-get-order` (bigcommerce server) with `date-created.from` set to the start of the window, and `billing-email` set to `{email}` if one was given. Ignore orders whose `status` is Cancelled, Declined or Incomplete. Keep `id`, `date-created`, `total-including-tax`, `currency-code`, `billing-email` and `status`. If more than 100 orders come back, work on the first 100 and say the list was capped.
**Step 2: Read the documents from Intacct**
Call `intacct-get-order-entry-document` (intacct server) with `document-date.from` set to the day before the window starts. Keep `document-id`, `document-number`, `reference-number`, `customer-po-number`, `customer-name`, `total`, `state` and `document-date`.
**Step 3: Match**
For each BigCommerce order, look for an Intacct document whose `reference-number` or `customer-po-number` equals the BigCommerce order `id` (compare as text). If none matches, report the order as missing from Intacct. If one matches, compare `total` with `total-including-tax` and report a difference larger than 0.01. Also list Intacct documents in the window whose reference matches no BigCommerce order.
**Step 4: Report**
Show a count of orders checked, matched, missing and mismatched, then a table of the missing and mismatched orders with order id, date, customer email, BigCommerce total, Intacct total and the gap.
**Rules & Guidelines:**
* `bigcommerce-get-order` is on the bigcommerce server. `intacct-get-order-entry-document` is on the intacct server.
* This prompt only reads. Never call any `bigcommerce-customer-add`, `bigcommerce-customer-update`, `bigcommerce-customer-delete`, `bigcommerce-product-add`, `bigcommerce-product-update` or other bigcommerce add, update or delete tool, and never call `intacct-create-customer`, `intacct-update-customer`, `intacct-create-vendor`, `intacct-create-order-entry-document`, `intacct-update-order-entry-document` or any other Intacct create or update tool.
* If the reference convention is not the order id, say so after finding that nothing matches, and do not guess another key.
* Intacct totals may be tax-exclusive; if every matched pair differs by the same ratio, mention it instead of listing each one.
**Validation:**
* If either side returns nothing, say which and stop.
* Report orders whose `currency-code` differs from the Intacct document currency as not comparable.
Who it's for
One answer, three teams that use it
Accountants
Catch missing orders before close
Orders with no Intacct document are listed while they are still easy to trace.
Which BigCommerce orders from the last 14 days are missing from Intacct order entry?
Order operations
Fix totals that did not carry over
Mismatched orders show the gap, so the document can be corrected.
Show BigCommerce orders from this week whose Intacct order entry total differs.
Account managers
Check one customer's orders
Filter by customer email to confirm a key account's orders all reached the ERP.
Check BigCommerce orders from ap@contoso.com in the last 30 days against Intacct.
How it works
What PopdockAI does when you ask
You give a lookback window and your AI assistant matches BigCommerce orders to Intacct order entry documents. If the reference convention does not match, it says so instead of guessing.
01
Ask
You give a lookback window and optionally a customer email.
02
Read
It reads recent BigCommerce orders and the Intacct order entry documents.
03
Match
It matches the order id to the document reference and compares totals.
04
Report
You get counts and a table of missing and mismatched orders with the gap.
What PopdockAI provides
The tools behind the answer
Ready made tools for BigCommerce and one secure connection to your AI tool. No code, no exports.
bigcommerce-get-order
sage-intacct-get-order-entry-document
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Missing and mis-totalled orders found within days
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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