/
/
See which open Bugsnag errors have no GitHub issue
For project managers and engineering leads who want to know which errors are tracked, untracked or tied to a closed GitHub issue.
On this page
Connector
Connect BugSnag, pick your AI tool and paste the prompt.
The problem
Open errors with no issue, or a closed one
Some open Bugsnag errors have a GitHub issue, some have none, and some point at an issue closed while the error kept happening. Sorting it out means searching GitHub error by error and deciding which loose matches to trust.
Without PopdockAI
- Search GitHub for each open error
- Keep track of what you found by hand
- Decide which loose title matches to trust
- Miss issues closed while the error continues
With PopdockAI
- Open errors are read, busiest first
- Issues are found by error id, then by class as probable matches
- Three tables: open issue, closed issue, untracked
- Next steps are suggested, nothing filed or closed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** For the Bugsnag project `{project-name}`, report which open errors (severity `{severity}`, default any) have a GitHub issue, which have none, and which point at an issue that is already closed.
**Step 1: List open errors in Bugsnag**
Call `bugsnag-get-error` with `project-name` set to `{project-name}`, `status` set to open, and `severity` set to `{severity}` if it is given. Take at most `{max-errors}` (default 25), ordered by events descending.
**Step 2: Look for each error on GitHub**
Issues filed by the `file-github-issue-for-error` prompt carry the Bugsnag error id in their title as `[Bugsnag <error-id>]`. For each error:
1. Call `github-get-issue` with `title.contains` set to the error-id.
2. If nothing comes back, call `github-get-issue` with `title.contains` set to the error-class. Treat a hit here as a probable match only, and say so.
Do not filter by status on GitHub; closed issues matter here.
**Step 3: Report**
Three tables, each with error-class, severity, events, last-seen-date and error-url:
1. **Tracked:** the error has an open issue. Add issue-number, title, assignee and issue-url.
2. **Tracked by a closed issue:** the issue is closed but the error is still open in Bugsnag. Add issue-number and closed-date. These are either regressions or errors that were never marked fixed.
3. **Untracked:** no issue found.
Finish with counts per table.
**Rules & Guidelines:**
* `bugsnag-get-error` is on the bugsnag server. `github-get-issue` is on the github server.
* This is read-only. Do not call `github-add-issue`, `github-update-issue`, `bugsnag-link-error-issue`, `bugsnag-fix-error` or any other Action tool. Suggest `file-github-issue-for-error` for untracked errors and `close-issues-for-fixed-errors` for the reverse case.
**Validation:**
* If the project has no open errors matching the filter, say so and stop.
* If an error matches more than one issue, list every match under Tracked rather than picking one.
* Error-class matches are fuzzy by nature; never report one as certain.Who it's for
One answer, three teams that use it
Project managers
Find errors with no issue
See which busy errors nobody is tracking so they can be planned.
Which open errors in the Fabrikam Checkout Bugsnag project have no GitHub issue?
Tech leads
Catch issues closed too early
Find errors still firing whose GitHub issue was closed.
List Contoso Storefront Bugsnag errors whose GitHub issue is closed but the error is still open.
Engineering managers
Review tracking at a glance
Get counts of tracked and untracked errors for the weekly review.
Reconcile critical Bugsnag errors in the Northwind Web project with GitHub issues.
How it works
What PopdockAI does when you ask
You name the Bugsnag project and your AI assistant checks each open error against GitHub. It reads both systems and files or closes nothing.
01
Ask
You name the Bugsnag project, and optionally a severity.
02
Read
It reads the open errors, busiest first.
03
Search
It looks for GitHub issues by error id, then by error class.
04
Report
You get three tables with counts, and nothing is filed or closed.
What PopdockAI provides
The tools behind the answer
Ready made tools for BugSnag and one secure connection to your AI tool. No code, no exports.
bugsnag-get-error
github-get-issue
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
See what is tracked and what has fallen through
Related use cases
More ways to put this data to work
Match Bugsnag release regressions to GitHub commits
Ask your AI to match a release's regressions to commits and it lists errors first seen in that Bugsnag release, the GitHub commits shipped since the last one, and leads per error.
Learn More
Trace a Bugsnag release to its GitHub commit
Ask your AI to trace a Bugsnag release and it carries the release revision to GitHub, finds the commit and the workflow runs built from it, and shows release health alongside.
Learn More
Assign Bugsnag error to owner
Ask your AI to assign a Bugsnag error and it finds the person among the project's collaborators, warns about pending invitations and current assignees, and assigns after you confirm.
Learn More
Audit Bugsnag project access
Ask your AI to audit Bugsnag project access and it lists each collaborator with last activity, invitation, two-factor and admin status, flagging access worth a review.
Learn More
Bugsnag release health report
Ask your AI for a release health report and it works out each build's stability against target, names errors the latest build introduced, and says keep rolling out, hold or roll back.
Learn More
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.