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Assign Bugsnag errors to someone who can actually see them
For engineering teams who want their AI assistant to assign a Bugsnag error to the right person, checked against project access first.
On this page
Connector
Connect BugSnag, pick your AI tool and paste the prompt.
The problem
Errors get assigned to people who never see them
Assigning a Bugsnag error needs the right project and person, and the person may be in your organization without access to that project. Assign the wrong one, or someone with a pending invitation, and the error sits unseen.
Without PopdockAI
- Find the error in the right project
- Search for the person among similar names
- Assign someone without project access by mistake
- Overwrite an existing assignee without noticing
With PopdockAI
- The person is found among the project's collaborators
- It stops rather than granting access to someone outside it
- Pending invitations and current assignees are flagged
- Only the assignee changes, after you confirm
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Assign the Bugsnag error `{error-id}` in project `{project-name}` to the collaborator `{collaborator-name}`. This prompt changes data.
**Step 1: Resolve the project id**
Call `bugsnag-get-project` with `name` set to `{project-name}` and keep its `project-id`. `bugsnag-get-error` returns only the project name, so the id has to come from here.
**Step 2: Resolve the collaborator id**
Call `bugsnag-get-project-collaborator` with `project-name` set to the resolved project name and `collaborator-name.contains` set to `{collaborator-name}`, and keep the `collaborator-id`. If that returns nothing, call `bugsnag-get-collaborator` with `name.contains` instead: a match there means the person exists in the organization but has no access to this project, which you must say rather than working around. If more than one person matches, list them with their emails and stop.
**Step 3: Confirm the error**
Call `bugsnag-get-error` with `error-id` set to `{error-id}` and show the user the error class, message, severity and the collaborator you are about to assign it to. Wait for confirmation.
**Step 4: Assign**
Call `bugsnag-assign-error` with the `project-id` from Step 1, `error-id` `{error-id}` and `assigned-collaborator-id` from Step 2. Report what was assigned to whom.
**Rules & Guidelines:**
* Never guess a collaborator id or a project id. Both are resolved by a read first.
* Do not call `bugsnag-add-project-collaborator` to grant the person access so the assignment will work. If they lack access, report that and stop; granting access is somebody's decision.
* Do not change the error's status or severity while assigning it.
**Validation:**
* If the collaborator has a pending invitation, say so before assigning; they may never see it.
* If the error is already assigned, say to whom and ask whether to reassign.Who it's for
One answer, three teams that use it
Engineering managers
Assign errors without guesswork
Hand an error to a named person and know they can see it in that project.
Assign the payment timeout error in the Fabrikam Checkout Bugsnag project to Priya Shah.
On call engineers
Hand over cleanly at shift end
Reassign open errors to the next person, with a warning if someone already owns them.
Reassign the cart TypeError in the Contoso Storefront project to Alex Kim, he is on call now.
Tech leads
Avoid assigning pending invites
Find out when someone has not accepted their invite before giving them an error.
Assign the login 500 error in the Northwind API Bugsnag project to Dana Whitfield, if she has access.
How it works
What PopdockAI does when you ask
You name the error, project and person, and your AI assistant checks who can actually see it in Bugsnag. Nothing changes until you have seen the assignment and said yes.
01
Ask
You give the error, the project and the person's name.
02
Check
It finds the person among the project's collaborators.
03
Confirm
You see the error and assignee, with any warnings, and say yes.
04
Assign
It assigns the error only, leaving status and severity alone.
What PopdockAI provides
The tools behind the answer
Ready made tools for BugSnag and one secure connection to your AI tool. No code, no exports.
bugsnag-get-project
bugsnag-get-error
bugsnag-get-project-collaborator
bugsnag-get-collaborator
bugsnag-assign-error
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Errors go to someone who can act on them
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
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