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Know which Bugsnag error to fix first
For engineering teams who want open Bugsnag errors ranked by user impact, with new regressions called out, by asking their AI.
On this page
Connector
Connect BugSnag, pick your AI tool and paste the prompt.
The problem
Noisy warnings outrank crashes hitting real users
A project with dozens of open errors needs a decision on what to fix first, and sorting by event count puts a noisy warning above a crash hitting hundreds of users. Spotting new regressions in the pile takes careful reading of every error's dates.
Without PopdockAI
- Sort open errors by event count
- Let noisy warnings rise to the top
- Read every error's dates to find new ones
- Fix the loudest error, not the most harmful
With PopdockAI
- Errors are ranked by users, then severity and events
- Errors first seen in the window are flagged as new
- Up to ten errors with impact, dates and links
- One to fix first is named, nothing changed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Triage the open errors in the Bugsnag project `{project-name}`, looking back `{lookback-days}` days (default 7), and recommend what to fix first. Report only. Change nothing.
**Step 1: Resolve the project**
Call `bugsnag-get-project` with `name` set to `{project-name}`. If nothing matches, retry with `name.contains` and list the close matches. If more than one matches, list them and stop. Keep the project's `project-id`, `open-errors` and `target-stability`.
**Step 2: Pull the open errors**
Call `bugsnag-get-error` with `project-name` set to the resolved project name, `status` set to open, and `last-seen.from` set to the date `{lookback-days}` days before today. Set `max-records` to 50.
**Step 3: Rank by impact, not by count**
Order the errors using, in this order:
* `users` affected, which matters more than raw event count
* `severity`, error above warning above info
* `events`, and whether they are still arriving near `last-seen-date`
* whether `first-seen-date` falls inside the window, which makes it a new regression rather than a known problem
**Step 4: Report**
Give a ranked table of at most 10 errors with: error class, message, severity, users affected, events, first seen, last seen, and `error-url`. Follow it with a short paragraph naming the one error to fix first and why, and call out any error that is new in the window.
**Rules & Guidelines:**
* This prompt is read-only. Do not call `bugsnag-fix-error`, `bugsnag-ignore-error`, `bugsnag-discard-error`, `bugsnag-assign-error`, `bugsnag-update-error-severity`, `bugsnag-create-error-issue`, `bugsnag-link-error-issue`, `bugsnag-update-project`, `bugsnag-add-project` or `bugsnag-add-project-collaborator`.
* Rank on the evidence returned. Do not guess at causes here; that is what the diagnose prompt is for.
**Validation:**
* If the project has no open errors in the window, say so and report the most recent errors outside it instead.
* If `{lookback-days}` is not supplied, use 7 and say which window you used.Who it's for
One answer, three teams that use it
Developers
Know where to start today
Get the one error to fix first and why, without sorting the list yourself.
Triage the open errors in the Fabrikam Checkout Bugsnag project for the last 3 days.
Engineering managers
Spot new regressions early
See errors that are new this week, separate from familiar noise.
Which new regressions appeared in the Contoso Storefront Bugsnag project this week?
Tech leads
Plan the sprint around impact
Rank errors by users affected so the sprint fixes what customers feel.
Give me the top ten Northwind Web errors from the last 14 days, ranked by users affected.
How it works
What PopdockAI does when you ask
You name the project and period, and your AI assistant ranks the open Bugsnag errors on evidence. It only reads and does not guess at causes.
01
Ask
You name the project and a look-back period.
02
Read
It reads the open errors seen in that window.
03
Rank
It ranks by users, severity and events, flagging new regressions.
04
Report
You get the top ten and the one to fix first, with nothing changed.
What PopdockAI provides
The tools behind the answer
Ready made tools for BugSnag and one secure connection to your AI tool. No code, no exports.
bugsnag-get-project
bugsnag-get-error
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Fix what hurts the most users first
Related use cases
More ways to put this data to work
Assign Bugsnag error to owner
Ask your AI to assign a Bugsnag error and it finds the person among the project's collaborators, warns about pending invitations and current assignees, and assigns after you confirm.
Learn More
Give one owner the error and its issue
Ask your AI to assign an error and its issue to one person and it finds them in Bugsnag and Jira by email, shows both current assignees and assigns after you approve.
Learn More
Raise an issue for a Bugsnag error
Ask your AI to raise an issue for a Bugsnag error and it gathers the impact, drafts a clear title for you to confirm, checks none exists and raises exactly one.
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Reopen a Bugsnag error from Zendesk tickets
Ask your AI to check a closed Bugsnag error against recent Zendesk tickets and it counts events, confirms matching tickets, and reopens the error only after you confirm.
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Resolve Bugsnag error
Ask your AI to resolve a Bugsnag error and it shows the error and the one action it will take, warns before a discard, and confirms the new status after you say yes.
Learn More
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
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