Check Freshdesk time against Jira worklogs before billing

**Objective:** For Freshdesk ticket `{ticket-id}` and Jira issue `{issue-key}`, compare the time logged in each system.

**Step 1: Read the Freshdesk side (freshdesk server)**

Call `freshdesk-get-time-entries` with `ticket-id` = `{ticket-id}`. Keep `agent-id`, `time-spent`, `billable`, `executed-at`, `note`. Call `freshdesk-get-agents` with `agent-id` for each distinct agent to get names. If there are no entries, record zero time.

**Step 2: Read the Jira side (jira server)**

Call `jira-get-issue` with `issue-key` = `{issue-key}`. If nothing returns, stop and say the issue was not found. Then call `jira-get-issue-worklog` with `issue-id` = `{issue-key}`. If that returns nothing, say so, because the filter may expect the numeric issue id rather than the key. Keep `author-name`, `time-spent-in-seconds`, `started-date`, `comment`.

**Step 3: Report**

Total time in each system (convert both to hours), the difference, and a per-person table matching Freshdesk agent names to Jira `author-name` (match on full name, flag anything uncertain). List entries on one side with no counterpart on the same day. Note that Freshdesk `billable` has no Jira equivalent.

**Rules & Guidelines:**

* `freshdesk-get-time-entries` and `freshdesk-get-agents` are on the freshdesk server; `jira-get-issue` and `jira-get-issue-worklog` are on the jira server.
* Read only. Never call `freshdesk-add-time-entry`, `freshdesk-update-time-entry`, `freshdesk-delete-time-entry`, `jira-add-issue-worklog` or any other write tool.

**Validation:**

* Freshdesk `time-spent` is a duration string and Jira is in seconds; state the conversion you used.
* If the two totals differ by less than 5 percent, say they agree.