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Rillet collections review with Stripe payment health
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Cross-Connector

Pair Rillet overdue balances with Stripe payment health

For collections teams who want each overdue Rillet customer's Stripe card, charge and subscription status, with a suggested next action.

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Rillet collections review with Stripe payment health
Review our overdue Rillet customers against Stripe and suggest what to do for each.
19 customers are overdue; 15 were found in Stripe. - Contoso: 9,200 USD, card expired last month, ask for a new card - Fabrikam: 6,400 USD, 2 failed charges, retry the payment - Not in Stripe: 4 customers, listed at the end Want the full table?
Rillet
Sample figures. Your results come from your own account.
rillet-get-invoices
rillet-get-customers
rillet-get-customer-emails
stripe-get-customer
stripe-get-charge
stripe-get-payment-method
stripe-get-subscription

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

Rillet

Rillet
Run it on your own Rillet data.

Connect Rillet, pick your AI tool and paste the prompt.

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The problem

Chasing overdue invoices without knowing why they are unpaid

A failed card, an expired payment method or a past due subscription needs a different response than silence. But that detail sits in Stripe while the overdue balance sits in Rillet, so every customer gets the same reminder.

Without PopdockAI

  • Run an overdue report in Rillet
  • Find each customer in Stripe
  • Check failed charges, cards and subscriptions
  • Guess at the right next step

With PopdockAI

  • Overdue Rillet invoices totalled per customer
  • Each matched in Stripe by email, then name
  • Failed charges, expiring cards and past due subscriptions read
  • A suggested next action per customer, nothing charged

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** For customers with overdue invoices in Rillet (only those whose name contains {customer-name}, if given, and owing at least {min-amount-due}, default 0), show what Stripe knows about their ability to pay, and suggest a next action for each.

**Step 1: Find the overdue balances in Rillet**

Call `rillet-get-invoices` (no filters). Keep invoices where overdue is true, or where due-date is before today and amount-due is above zero. Call `rillet-get-customers` to name each customer-id, apply {customer-name} in memory, and total amount-due per customer. Drop customers owing less than {min-amount-due}.

**Step 2: Find each customer in Stripe**

Call `rillet-get-customer-emails` for the customer's emails, then `stripe-get-customer` with `email` = each email until one matches. If none match, try `stripe-get-customer` with `name` = the Rillet name. If still nothing, mark the customer Not in Stripe and move on.

**Step 3: Read their Stripe payment health**

For each matched Stripe customer-id:

* `stripe-get-customer`: delinquent and balance.
* `stripe-get-charge` with `customer-id` and `status` = failed, created in the last 90 days: the most recent failure-message and the count.
* `stripe-get-payment-method` with `customer-id`: whether any card has expired or expires within 30 days.
* `stripe-get-subscription` with `customer-id`: any subscription with status past_due or unpaid.

**Step 4: Report**

One row per customer, largest amount owed first: customer, Rillet overdue total, currency, oldest overdue due date, Stripe delinquent, failed charges in 90 days with the last failure reason, card status, past-due subscriptions, and a suggested next action (ask for a new card, retry the payment, or contact the customer). List Not in Stripe customers at the end.

**Rules & Guidelines:**

* `rillet-get-invoices`, `rillet-get-customers` and `rillet-get-customer-emails` are on the rillet server. The tools starting stripe- are on the stripe server.
* This prompt is read-only. Do not call `rillet-add-invoice-payment`, `rillet-setup-customer-auto-payment`, `rillet-update-customer` or `rillet-set-invoice-sent-status`.

**Validation:**

* If no invoices are overdue, say so and stop.
* Stripe amounts may be in the smallest currency unit; report Stripe balances divided by 100 when they are clearly in cents, and say so.
* If a tool cannot be found, name the server it belongs to (rillet or stripe) and stop.

Who it's for

One answer, three teams that use it

Collections

Know why each customer has not paid

A failed card needs a new card request, not a stern reminder, and you can see which is which.

Which overdue Rillet customers have failed Stripe charges in the last 90 days?

AR managers

Start with the largest balances

One row per customer, largest balance first, with a suggested next action.

Review Rillet customers overdue by more than 5,000 against Stripe and suggest next steps.

Customer success

Fix payment problems before they escalate

Expiring cards and past due subscriptions show up early, so you can help the customer update them.

Is Contoso overdue because of a card problem in Stripe?

How it works

What PopdockAI does when you ask

You can filter by customer or amount and your AI assistant pairs each overdue Rillet balance with its Stripe payment health. It only reads, so nothing is charged or changed.

01

Ask

You optionally filter by customer name and minimum amount.

Your AI tool

02

Read

It totals overdue Rillet invoices per customer.

rillet-get-invoices
rillet-get-customers

03

Check

It finds each in Stripe and reads charges, cards and subscriptions.

rillet-get-customer-emails
stripe-get-customer
stripe-get-charge
stripe-get-payment-method
stripe-get-subscription

04

Report

One row per customer, largest balance first, with a next action.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for Rillet and one secure connection to your AI tool. No code, no exports.

get-data

rillet-get-invoices

Returns customer invoices (number, customer, dates, status, totals, amount due) from Rillet.
get-data

rillet-get-customers

Returns customers (name, address, payment terms, invoicing settings) from Rillet.
get-data

rillet-get-customer-emails

Returns customer email addresses with their type and the customer's location from Rillet.
get-data

stripe-get-customer

Returns customer records (name, email, balance, delinquency, address) from Stripe.
get-data

stripe-get-charge

Returns charges (amount, status, refunds, customer, card used) from Stripe.
get-data

stripe-get-payment-method

Returns the payment methods saved on a Stripe customer (type, card brand, last 4, expiry). Requires a customer ID.
get-data

stripe-get-subscription

Returns subscriptions (customer, status, billing period, cancellation, trial) from Stripe.
Read only.Nothing in Rillet Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

The right fix for each overdue customer

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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