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Find Bugsnag errors nobody is tracking
For project managers who want every busy Bugsnag error matched to an Azure DevOps work item, by asking their AI assistant.
On this page
Connector
Connect BugSnag, pick your AI tool and paste the prompt.
The problem
High volume errors nobody has a work item for
High volume Bugsnag errors are supposed to have an Azure DevOps work item, but checking means comparing the two lists by hand. Serious errors nobody tracks stay unowned until a customer complains.
Without PopdockAI
- Filter Bugsnag for errors above a threshold
- Search Azure DevOps for each one
- Miss work items that were closed too early
- Hear about it from a customer
With PopdockAI
- Open errors above your event threshold are listed
- Azure DevOps is searched for a work item for each
- Untracked errors come first, closed work items are flagged
- It says when more exist, and creates nothing
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** For Bugsnag project {project-name}, list open errors with at least {min-events} events (default 50) that have no matching Azure DevOps work item, checking at most {max-errors} errors (default 15).
**Step 1: Pull the errors (Bugsnag)**
Call `bugsnag-get-error` with `project-name`, `status` set to open, `events.min` set to the minimum and `max-records` set to the cap. If nothing returns, report that and stop.
**Step 2: Check each error (Azure DevOps)**
For each error call `azure-devops-get-work-item` with `title.contains` set to its error id; if empty, try its error class. Count a work item only when its title or description clearly refers to that error.
**Step 3: Report**
A table of untracked errors sorted by events descending: error-id, error-class, message (truncated), severity, events, last-seen-date, error-url. Then a short list of errors that are tracked, with the work item id and state. End with counts: checked, tracked, untracked.
**Rules & Guidelines:**
* Tools prefixed azure-devops are on the Azure DevOps server; tools prefixed bugsnag are on the Bugsnag server. Both must be connected.
* Read-only job. Never call `bugsnag-link-error-issue`, `bugsnag-create-error-issue`, `bugsnag-assign-error`, `bugsnag-fix-error`, `bugsnag-ignore-error`, `bugsnag-discard-error`, `bugsnag-open-error`, `bugsnag-update-error-severity`, `bugsnag-update-project`, `bugsnag-add-project` or `bugsnag-add-project-collaborator`. The Azure DevOps server has no write tools.
**Validation:**
* If the cap is reached, say more errors may exist.
* Mark a tracked work item in a Closed or Done state as "tracked but closed" since the error is still open in Bugsnag.Who it's for
One answer, three teams that use it
Delivery managers
Get busy errors onto the backlog
See which high volume errors have no work item so they can be planned.
Which open Bugsnag errors in the Fabrikam Checkout project with over 1000 events have no Azure DevOps work item?
Engineering managers
Catch work closed too early
Find errors still firing whose work item is already closed.
List Contoso API Bugsnag errors that are still open but whose Azure DevOps work item is closed.
Site reliability engineers
Stop errors going unowned
Check that every noisy error has someone tracking it before the weekly review.
Check the Northwind Web Bugsnag errors above 200 events against Azure DevOps.
How it works
What PopdockAI does when you ask
You give a project and event threshold, and your AI assistant checks each busy error against Azure DevOps. It reads both systems and creates nothing.
01
Ask
You give the Bugsnag project and an event threshold.
02
Read
It lists open errors above the threshold.
03
Check
It searches Azure DevOps for a work item tracking each error.
04
Report
You get the untracked errors, the tracked-but-closed ones and how many were checked.
What PopdockAI provides
The tools behind the answer
Ready made tools for BugSnag and one secure connection to your AI tool. No code, no exports.
bugsnag-get-error
azure-devops-get-work-item
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Untracked errors found before they become incidents
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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