Connectors

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Chargebee

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Chargebee and PowerGP Online customer billing picture
Report
Cross-Connector

See a customer's full billing picture in one answer

For support teams who want Chargebee billing and PowerGP Online receivables for one customer by asking their AI assistant.

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Chargebee and PowerGP Online customer billing picture
Give me the billing picture for Contoso Ltd across Chargebee and PowerGP.
Contoso Ltd has 2 active subscriptions and one payment that is not applied in GP. - Chargebee: 2 active subscriptions, 1,450.00 monthly recurring revenue - Invoices: 5 paid, 1 open with 725.00 due - PowerGP Online: balance due 725.00, 1 open invoice - Difference: a 725.00 payment on 3 Oct has no applied GP receipt The GP match is by name and unconfirmed. Want the invoice list?
Chargebee
Sample figures. Your results come from your own account.
chargebee-get-customer
chargebee-get-subscription
chargebee-get-invoice
chargebee-get-transaction
powergp-online-get-customers
powergp-online-get-receivablestransactions
powergp-online-get-receivablesapply

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

Chargebee

Chargebee
Run it on your own Chargebee data.

Connect Chargebee, pick your AI tool and paste the prompt.

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The problem

Paid in Chargebee does not mean applied in GP

A billing question about one customer means opening Chargebee for subscriptions and payments, then the GP ledger for receipts and open items. A payment Chargebee shows as successful may never have been applied in GP, and nothing flags it.

Without PopdockAI

  • Read subscriptions, invoices and payments in Chargebee
  • Find the same customer in PowerGP Online by name
  • Scan receivables and applied receipts by hand
  • Miss a successful payment that was never applied

With PopdockAI

  • Chargebee subscriptions, invoices and payments are summarised
  • The PowerGP Online customer and receivables are read alongside
  • Payments with no applied receipt within 7 days are listed
  • Name matches are flagged unconfirmed and nothing is changed

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** For {customer}, show the full billing picture across Chargebee and PowerGP: subscriptions, invoices and payments from Chargebee next to what PowerGP shows as received and still open.

**Step 1: Resolve the customer**

Call `chargebee-get-customer` (chargebee) with `company.contains` set to the value, or `email` if it contains an at sign. If more than one matches, list them and stop. Note `id`, `company`, `unbilled-charges`.

**Step 2: Chargebee activity**

Call `chargebee-get-subscription` with `customer-id`, then `chargebee-get-invoice` with `customer-id` and `chargebee-get-transaction` with `customer-id`. Summarise active subscriptions with `mrr` and `status`, invoices by `status` with `amount-due`, and payments by `status`.

**Step 3: PowerGP side**

Call `powergp-online-get-customers` (powergp-online-ai) with `customer-name.contains` set to the Chargebee `company`. If none, say the customer is not in PowerGP and skip to the report. If several, list and stop. Then call `powergp-online-get-receivablestransactions` and `powergp-online-get-receivablesapply` with the `customer-number`.

**Step 4: Report**

Sections: Customer match, Chargebee subscriptions, Chargebee invoices and payments, PowerGP receivables, Differences (payments Chargebee marks successful with no applied PowerGP receipt, by amount and date within 7 days).

**Rules & Guidelines:**

* Tools prefixed powergp-online- belong to the powergp-online-ai server; tools prefixed chargebee- belong to the chargebee server. Both servers must be connected.
* Read-only: call only the get tools named above. Never create, change or delete anything in either system.
* Never print card or bank details; report ids, names and amounts only.

**Validation:**

* If one side has no data, report the other and mark the comparison as not possible.
* Note any name-based match as unconfirmed.

Who it's for

One answer, three teams that use it

Support agents

Answer billing questions from one view

See plans, invoices, payments and GP receivables together, so you can tell a customer exactly where their account stands.

Show me the billing picture for Fabrikam Inc in Chargebee and PowerGP Online.

Cash application clerks

Find payments that never reached GP

Successful Chargebee payments with no applied receipt are listed, so you can apply them before the customer gets a wrong statement.

For accounts@contoso.com, which Chargebee payments have no applied receipt in PowerGP?

Finance managers

Check a disputed account in one step

When a customer disputes a balance, both sides and the gaps come back in one answer instead of two system exports.

Northwind Traders disputes their balance. Compare their Chargebee billing with PowerGP Online receivables.

How it works

What PopdockAI does when you ask

You name the customer and your AI assistant reads both systems and lines them up. It stops on an ambiguous match, never shows card or bank details and changes nothing.

01

Ask

You name the customer by company or email.

Your AI tool

02

Read

It reads their Chargebee subscriptions, invoices and payments.

chargebee-get-customer
chargebee-get-subscription
chargebee-get-invoice
chargebee-get-transaction

03

Match

It finds the PowerGP Online customer and reads receivables and applied payments.

powergp-online-get-customers
powergp-online-get-receivablestransactions
powergp-online-get-receivablesapply

04

Report

You get both sides and the payments with no applied receipt.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for Chargebee and one secure connection to your AI tool. No code, no exports.

get-data

chargebee-get-customer

Returns Chargebee customer records with contact, billing and balance details, filterable by id, email and other fields. Read-only.
get-data

chargebee-get-subscription

Returns Chargebee subscriptions with status, billing period, next billing date and customer. Read-only.
get-data

chargebee-get-invoice

Returns Chargebee invoices with status, amounts, amount due and due date, filterable by customer and status. Read-only.
get-data

chargebee-get-transaction

Returns Chargebee payments and refunds with gateway, status and error details. Read-only.
get-data

powergp-online-get-customers

Returns customers from the PowerGP Online connector (Microsoft Dynamics GP). Read-only; can be filtered by company and the record fields it offers.
get-data

powergp-online-get-receivablestransactions

Returns receivables transactions from the PowerGP Online connector (Microsoft Dynamics GP). Read-only; can be filtered by company and the record fields it offers.
get-data

powergp-online-get-receivablesapply

Returns receivables applications from the PowerGP Online connector (Microsoft Dynamics GP). Read-only; can be filtered by company and the record fields it offers.
Read only.Nothing in Chargebee Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

One combined billing view with unapplied payments called out

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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