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See a customer's full billing picture in one answer
For support teams who want Chargebee billing and PowerGP Online receivables for one customer by asking their AI assistant.
On this page
Connector
Connect Chargebee, pick your AI tool and paste the prompt.
The problem
Paid in Chargebee does not mean applied in GP
A billing question about one customer means opening Chargebee for subscriptions and payments, then the GP ledger for receipts and open items. A payment Chargebee shows as successful may never have been applied in GP, and nothing flags it.
Without PopdockAI
- Read subscriptions, invoices and payments in Chargebee
- Find the same customer in PowerGP Online by name
- Scan receivables and applied receipts by hand
- Miss a successful payment that was never applied
With PopdockAI
- Chargebee subscriptions, invoices and payments are summarised
- The PowerGP Online customer and receivables are read alongside
- Payments with no applied receipt within 7 days are listed
- Name matches are flagged unconfirmed and nothing is changed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** For {customer}, show the full billing picture across Chargebee and PowerGP: subscriptions, invoices and payments from Chargebee next to what PowerGP shows as received and still open.
**Step 1: Resolve the customer**
Call `chargebee-get-customer` (chargebee) with `company.contains` set to the value, or `email` if it contains an at sign. If more than one matches, list them and stop. Note `id`, `company`, `unbilled-charges`.
**Step 2: Chargebee activity**
Call `chargebee-get-subscription` with `customer-id`, then `chargebee-get-invoice` with `customer-id` and `chargebee-get-transaction` with `customer-id`. Summarise active subscriptions with `mrr` and `status`, invoices by `status` with `amount-due`, and payments by `status`.
**Step 3: PowerGP side**
Call `powergp-online-get-customers` (powergp-online-ai) with `customer-name.contains` set to the Chargebee `company`. If none, say the customer is not in PowerGP and skip to the report. If several, list and stop. Then call `powergp-online-get-receivablestransactions` and `powergp-online-get-receivablesapply` with the `customer-number`.
**Step 4: Report**
Sections: Customer match, Chargebee subscriptions, Chargebee invoices and payments, PowerGP receivables, Differences (payments Chargebee marks successful with no applied PowerGP receipt, by amount and date within 7 days).
**Rules & Guidelines:**
* Tools prefixed powergp-online- belong to the powergp-online-ai server; tools prefixed chargebee- belong to the chargebee server. Both servers must be connected.
* Read-only: call only the get tools named above. Never create, change or delete anything in either system.
* Never print card or bank details; report ids, names and amounts only.
**Validation:**
* If one side has no data, report the other and mark the comparison as not possible.
* Note any name-based match as unconfirmed.Who it's for
One answer, three teams that use it
Support agents
Answer billing questions from one view
See plans, invoices, payments and GP receivables together, so you can tell a customer exactly where their account stands.
Show me the billing picture for Fabrikam Inc in Chargebee and PowerGP Online.
Cash application clerks
Find payments that never reached GP
Successful Chargebee payments with no applied receipt are listed, so you can apply them before the customer gets a wrong statement.
For accounts@contoso.com, which Chargebee payments have no applied receipt in PowerGP?
Finance managers
Check a disputed account in one step
When a customer disputes a balance, both sides and the gaps come back in one answer instead of two system exports.
Northwind Traders disputes their balance. Compare their Chargebee billing with PowerGP Online receivables.
How it works
What PopdockAI does when you ask
You name the customer and your AI assistant reads both systems and lines them up. It stops on an ambiguous match, never shows card or bank details and changes nothing.
01
Ask
You name the customer by company or email.
02
Read
It reads their Chargebee subscriptions, invoices and payments.
03
Match
It finds the PowerGP Online customer and reads receivables and applied payments.
04
Report
You get both sides and the payments with no applied receipt.
What PopdockAI provides
The tools behind the answer
Ready made tools for Chargebee and one secure connection to your AI tool. No code, no exports.
chargebee-get-customer
chargebee-get-subscription
chargebee-get-invoice
chargebee-get-transaction
powergp-online-get-customers
powergp-online-get-receivablestransactions
powergp-online-get-receivablesapply
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
One combined billing view with unapplied payments called out
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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