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Spot failed Stripe payments before you push a HubSpot deal
For sales teams who want to know which customers with open HubSpot deals have failing Stripe payments, by asking their AI assistant.
On this page
Connector
Connect Stripe, pick your AI tool and paste the prompt.
The problem
Sales pushes deals with customers who are not paying
Sales teams keep pushing HubSpot deals with customers whose Stripe payments are failing or whose invoices are overdue, because billing problems live in Stripe. Finding them means matching failed charges to HubSpot contacts and checking each for open deals.
Without PopdockAI
- Export failed charges and overdue invoices from Stripe
- Match emails to HubSpot contacts and companies
- Check each company for open deals
- Learn about the problem mid-negotiation
With PopdockAI
- Failed charges and overdue invoices are grouped by customer email
- Each is matched to a HubSpot contact, or company by domain
- Open deals are checked and sorted by amount
- Recovered payments are shown as recovered, and nothing is changed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** List Stripe customers with failed charges or overdue open invoices in the last `{lookback-days}` days (default 30) whose HubSpot company also has an open deal, so sales knows before pushing the deal forward.
**Step 1: Find payment problems in Stripe**
Call `stripe-get-charge` with `status` = failed and `created.from` = today minus `{lookback-days}` days (default 30), `max-records` 200.
Call `stripe-get-invoice` with `status` = open and `due-date.to` = today, `max-records` 200.
Group both by customer email (use `customer-email`; fall back to `stripe-get-customer` with `customer-id` when it is empty). For each customer keep: failed charge count, latest failure-message, total amount remaining on overdue invoices, currency.
If both calls return nothing, report that there are no failed payments or overdue invoices in the window and stop.
**Step 2: Carry each email across to HubSpot**
For each customer email, call `hubspot-get-contacts` with `email` = that address. If no contact matches, call `hubspot-get-companies` with `company-domain-name` = the email's domain (skip free mail domains such as gmail.com, outlook.com, yahoo.com, hotmail.com). If still nothing matches, put the customer in an "Unmatched in HubSpot" list and continue.
**Step 3: Check for open deals in HubSpot**
For each matched company id (the contact's `company-id` or the company's `record-id`), call `hubspot-get-deals` with `company-id`. Keep deals whose `deal-stage-name` is not closed won or closed lost.
**Step 4: Report**
A table sorted by open deal amount, largest first: company, Stripe customer email, failed charges, latest failure reason, overdue amount and currency, open deal name, deal stage, deal amount, deal owner.
Then: customers with payment problems but no open deal (count only), and the "Unmatched in HubSpot" list.
**Rules & Guidelines:**
* `stripe-get-charge`, `stripe-get-invoice` and `stripe-get-customer` are on the stripe server. `hubspot-get-contacts`, `hubspot-get-companies` and `hubspot-get-deals` are on the hubspot server.
* Read-only. Do not call `hubspot-add-deal-note`, `hubspot-update-deal`, `hubspot-add-company-note` or any other HubSpot add or update tool.
* Use `{min-amount}` (default 0) as the smallest failed charge amount or overdue balance worth listing.
**Validation:**
* A failed charge followed by a successful charge for the same invoice is recovered; list it as recovered, not failing.
* Compare emails case-insensitively. Never match on name alone.
* If `{lookback-days}` or `{min-amount}` is empty, use the defaults.Who it's for
One answer, three teams that use it
Account executives
Know about billing issues before the call
See failed payments and overdue amounts on your open deals before you push for signature.
Which of my open HubSpot deals have customers with failed Stripe payments this month?
Sales managers
Protect the forecast
Deals sorted by amount show where payment problems put the most pipeline at risk.
List open HubSpot deals over 10,000 where the customer has overdue Stripe invoices.
Revenue operations
Connect billing and pipeline
Unmatched Stripe customers are listed too, so CRM gaps can be fixed.
Which Stripe customers with failed charges in the last 60 days are not in HubSpot?
How it works
What PopdockAI does when you ask
You give a lookback period, and your AI assistant finds open HubSpot deals with Stripe payment problems behind them. It only reads and never matches by name alone.
01
Ask
You give a lookback period, and optionally a minimum amount.
02
Collect
It gathers failed Stripe charges and overdue invoices by customer email.
03
Match
It finds the HubSpot contact or company by email and checks for open deals.
04
Report
You get customers sorted by open deal amount, with nothing changed.
What PopdockAI provides
The tools behind the answer
Ready made tools for Stripe and one secure connection to your AI tool. No code, no exports.
stripe-get-charge
stripe-get-invoice
stripe-get-customer
hubspot-get-contacts
hubspot-get-companies
hubspot-get-deals
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Billing sorted before expansion talks
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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