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Find lapsed 2Checkout customers still being mailed by Drip
For marketing teams who want to know which expired customers still receive campaigns, by asking their AI assistant to compare 2Checkout and Drip.
On this page
Connector
Connect 2Checkout, pick your AI tool and paste the prompt.
The problem
Lapsed customers still getting onboarding email
Customers whose 2Checkout subscription expired often keep getting onboarding or upsell email, because billing and email are never compared. Finding them means exporting lapsed subscriptions and checking each email in Drip.
Without PopdockAI
- Export expired subscriptions from 2Checkout
- Search Drip for each owner email
- Check which campaigns they are still in
- Keep mailing customers who have left
With PopdockAI
- Subscriptions read by status, expired by default
- Each owner email looked up in Drip
- Lapsed product, expiry date and active campaigns listed
- Matched on email only, nobody removed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Find 2Checkout subscriptions with status `{status}` (default: expired) and report which owners are still active in Drip campaigns.
**Step 1: Read lapsed subscriptions from 2checkout**
Call `2checkout-get-subscription` with `status` set to `{status}` and `max-records` 50. Keep end-user-email, product-name and expiration-date.
**Step 2: Check Drip membership**
Call `drip-get-campaign-subscriber` with `email` set to the end-user-email. Keep rows whose status is active.
**Step 3: Report**
For each person still active: email, product lapsed, expiration-date, and the campaigns they remain in (campaign-name, campaign-status). Say how many lapsed owners are not in Drip or not active.
**Rules & Guidelines:**
* Tools named `2checkout-get-*` belong to the 2checkout server. Tools named `drip-*` belong to the drip server. Both servers must be connected.
* This prompt is read-only. Never call any 2checkout action tool (for example `2checkout-customer-update`, `2checkout-subscription-disable`) and never call any drip action tool (for example `drip-add-subscriber`, `drip-add-subscriber-tag`, `drip-unsubscribe-subscriber`).
* Match people across systems on email address, compared case-insensitively after trimming spaces. Never match on name alone.
**Validation:**
* If nothing is lapsed, say so and stop.
* Never remove anyone; point the user to the suppress-lapsed-customer-in-drip prompt for that.
Who it's for
One answer, three teams that use it
Email marketers
Pull lapsed customers out of the wrong flows
See which expired customers are still in onboarding or upsell campaigns, and which ones.
Which expired 2Checkout customers are still in our Drip onboarding campaign?
Retention marketers
Move lapsed customers to a win back flow
Get each lapsed customer with their product and expiry so you can target a win back message.
List cancelled 2Checkout subscribers still active in Drip campaigns, with what they had.
Marketing operations
Check that billing status reaches email
A count of lapsed customers still mailed shows whether your segments follow billing.
How many expired 2Checkout customers are still active in any Drip campaign?
How it works
What PopdockAI does when you ask
You name a subscription status and your AI assistant checks each owner in Drip. It reports who is still in a campaign and changes nothing in either system.
01
Ask
You name a subscription status, such as expired.
02
Read
It pulls the matching subscriptions from 2Checkout with the owner email, product and expiry date.
03
Check
It looks up each email address in Drip and keeps the people who are still active.
04
Report
It lists each person with the lapsed product and campaigns, and counts those not in Drip.
What PopdockAI provides
The tools behind the answer
Ready made tools for 2Checkout and one secure connection to your AI tool. No code, no exports.
2checkout-get-subscription
drip-get-campaign-subscriber
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Stop the wrong messages reaching lapsed customers
Related use cases
More ways to put this data to work
2Checkout and Drip customer marketing profile
Ask your AI for a customer by email and get 2Checkout subscriptions and Drip status, tags and campaigns in one profile, with any mismatch flagged. Nothing is changed.
Learn More
Compare 2Checkout leads with Drip subscribers
Ask your AI to compare 2Checkout leads with Drip subscribers. It lists who is missing from Drip and shows the Drip status of everyone it finds.
Learn More
Find paying 2Checkout customers missing from Drip
Ask your AI which active 2Checkout subscribers are not in Drip. It separates missing buyers from opted-out ones, never suggests re-adding opted-out people and changes nothing.
Learn More
Audit 2Checkout affiliate commissions
Ask your AI to audit a 2Checkout affiliate and it compares the configured rate with each order's commission and lists the ones that are off. Read-only.
Learn More
Audit 2Checkout price option groups
Ask your AI to audit 2Checkout price option groups and it flags unused groups, missing defaults, scale gaps and groups shared by many products. Read-only.
Learn More
One prompt template with infinite possibilities.
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