Connectors

/

Bloomerang

/

Reconcile Bloomerang refunds with NetSuite refunds
Read
Cross-Connector

Find donor refunds that are missing from NetSuite

For finance teams who want Bloomerang refunds compared with NetSuite customer refunds and credit memos by asking their AI assistant.

Try PopdockAI free
Get a live demo
Reconcile Bloomerang refunds with NetSuite refunds
Which Bloomerang refunds from 1 to 30 September 2026 have no matching refund or credit memo in NetSuite?
3 of 7 Bloomerang refunds have no NetSuite record, totalling 740.00. - Matched: 4 refunds, on donor email and date - No NetSuite record: Dana Whitfield 250.00 (2026-09-09), Contoso Foundation 400.00, Sam Patel 90.00 - NetSuite with no Bloomerang refund: 1 credit memo, CM-0310 - Amounts were not compared Want the donors with no email listed too?
Bloomerang
Sample figures. Your results come from your own account.
bloomerang-get-refund
bloomerang-get-transaction
bloomerang-get-constituent
netsuite-get-customerrefund
netsuite-get-creditmemo

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

Bloomerang

Bloomerang
Run it on your own Bloomerang data.

Connect Bloomerang, pick your AI tool and paste the prompt.

Try PopdockAI free

The problem

Donor refunds never reach the ledger

Donor refunds issued in Bloomerang are not always reflected in NetSuite. Until someone compares the two by hand, revenue stays overstated.

Without PopdockAI

  • Export refunds from Bloomerang
  • Look up each donor's email
  • Search NetSuite refunds and credit memos
  • Leave revenue overstated until someone checks

With PopdockAI

  • Bloomerang refunds are read with each donor's email
  • NetSuite customer refunds and credit memos are read for the same dates
  • Matching is on email within a seven day window
  • One-sided refunds are listed, and nothing is changed

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Find Bloomerang refunds dated from `{date-from}` to `{date-to}` that have no matching NetSuite customer refund or credit memo, and the reverse.

**Step 1: Read the refunds (Bloomerang)**

Call `bloomerang-get-refund` with `date.from` set to `{date-from}` and `date.to` set to `{date-to}`. Keep `id`, `transaction-id`, `amount`, `date` and `note`. To find the donor for each refund, call `bloomerang-get-transaction` with `refunded` set to true and read the row whose `id` equals the refund's `transaction-id`; take its `account-id`. Then call `bloomerang-get-constituent` with `id` set to that account id and keep `full-name` and `primary-email`.

**Step 2: Read NetSuite**

Call `netsuite-get-customerrefund` and `netsuite-get-creditmemo` with `date.from` and `date.to` set to the same range. Keep `customer-email`, `date` and `document-number`.

**Step 3: Match and report**

Match on donor email, with NetSuite dates within 7 days of the Bloomerang refund. Return: matched refunds, Bloomerang refunds with no NetSuite record, and NetSuite refunds or credit memos with no Bloomerang refund. Give counts for each list and the Bloomerang total.

**Rules & Guidelines:**

* Tools whose names start with netsuite are on the NetSuite server and tools whose names start with bloomerang are on the Bloomerang server. If either server is not connected, say which one and stop.
* The NetSuite refund tools return no amount in the fields used here, so match on email and date only and say that amounts were not compared.
* Do not call any add or update tool on either server (the NetSuite and Bloomerang tools named add-... or update-...). This prompt only reads.

**Validation:**

* If no refunds exist in Bloomerang for the range, report that and still list the NetSuite refunds as unmatched.
* If a refund's donor has no email, list it under "could not match" rather than guessing.

Who it's for

One answer, three teams that use it

Nonprofit accountants

Keep revenue accurate

Bloomerang refunds with no NetSuite record show what still needs booking.

Which Bloomerang refunds in October have no refund or credit memo in NetSuite?

Controllers

Find credits with no donor refund

NetSuite refunds with no Bloomerang refund show where donor records need updating.

List NetSuite donor refunds from Q3 that have no matching Bloomerang refund.

Gift processors

Handle donors with no email

Donors who cannot be matched are listed, so you can check them by hand.

Which Bloomerang refunds this year could not be matched to NetSuite?

How it works

What PopdockAI does when you ask

You give a date range and your AI assistant compares Bloomerang refunds with NetSuite. It notes that amounts were not compared.

01

Ask

You give a date range.

Your AI tool

02

Read

It reads Bloomerang refunds and finds each donor's email, then reads NetSuite customer refunds and credit memos.

bloomerang-get-refund
bloomerang-get-transaction
bloomerang-get-constituent
netsuite-get-customerrefund
netsuite-get-creditmemo

03

Match

It matches on donor email and a seven day date window.

No items found.

04

Report

It lists matched refunds and those on one side only, with counts, noting amounts were not compared.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for Bloomerang and one secure connection to your AI tool. No code, no exports.

get-data

bloomerang-get-refund

Returns gift refunds from Bloomerang. Filter by date range, amount range, or the transaction that was refunded.
get-data

bloomerang-get-transaction

Returns gift transactions from Bloomerang. Filter by date range, amount range, payment method, transaction number, or whether the gift has been refunded.
get-data

bloomerang-get-constituent

Returns constituents from Bloomerang: the donors, prospects and contacts in your database. Filter by full name, last name, account number, primary email, city, type or status, or fetch one by id.
get-data

netsuite-get-customerrefund

Returns NetSuite customer refunds read from the NetSuite connector, with the fields people use most. Read-only.
get-data

netsuite-get-creditmemo

Returns NetSuite credit memos read from the NetSuite connector, with the fields people use most. Read-only.
Read only.Nothing in Bloomerang Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

Refunds missing from either side, listed for the period

Try PopdockAI free
Get a live demo

Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

‍

Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

Try PopdockAI Free
See Documentation