Connectors

/

Microsoft Dynamics 365 Business Central

/

Request a Dynamics 365 Business Central vendor credit memo
Write

Record vendor credits accurately, and only once

For finance teams who want purchase credit memos that respect what was invoiced and already credited, by asking their AI assistant.

Try PopdockAI free
Get a live demo
Request a Dynamics 365 Business Central vendor credit memo
Raise a vendor credit memo in Business Central against purchase invoice PI-1042 for 10 returned Trail Jackets, vendor credit number FC-207.
PI-1042 from Fabrikam billed 50 Trail Jackets; none credited so far. - Credit: 10 Trail Jackets at 64.00, total 640.00 - Vendor credit number: FC-207, not entered before - Limit: up to 50 can be credited Shall I create the draft credit memo?
Microsoft Dynamics 365 Business Central
Sample figures. Your results come from your own account.
No items found.

On this page

The problem

The problem

The prompt

Who it's for

How it works

Connector

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central
Run it on your own Microsoft Dynamics 365 Business Central data.

Connect Microsoft Dynamics 365 Business Central, pick your AI tool and paste the prompt.

Try PopdockAI free

The problem

Over crediting or entering a credit twice throws off payables

Raising a credit memo against a vendor invoice means reading the posted invoice, checking what was already credited and making sure the vendor's credit memo was not already entered. Over crediting or entering it twice throws off what you owe.

Without PopdockAI

  • Open the posted purchase invoice
  • Search for credits already applied
  • Check the vendor credit number was not entered
  • Credit more than was invoiced by mistake

With PopdockAI

  • Posted and draft credits against the invoice are read
  • No line is credited beyond invoiced minus already credited
  • A repeated vendor credit memo number is flagged
  • You preview it, then a draft is created once and read back

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Create a draft purchase credit memo against posted purchase invoice `{invoice-number}` for `{what-to-credit}` (default the whole invoice), with the vendor's credit memo number `{vendor-credit-memo-number}` if known.

Pass `{company}` as the company argument on every call. If `{company}` is empty, leave the company argument out so the connector's default company is used.

**Step 1: Read the invoice**

Call `business-central-get-posted-purchase-invoice` with invoice-number set to `{invoice-number}`; if nothing comes back try vendor-invoice-number. Stop if not found. Call `business-central-get-posted-purchase-invoice-line` with invoice-number.

**Step 2: Already credited**

Call `business-central-get-posted-purchase-credit-memo` with buy-from-vendor-number and keep those whose applies-to-document-number is this invoice; call `business-central-get-posted-purchase-credit-memo-line` for their lines. Call `business-central-get-purchase-transaction` with buy-from-vendor-number and document-type Credit Memo for drafts. Never credit more than invoiced minus already credited. If `{vendor-credit-memo-number}` is given, call `business-central-get-posted-purchase-credit-memo` with vendor-credit-memo-number set to it; a hit means it was already entered.

**Step 3: Preview and confirm**

Show the invoice lines, amounts already credited, and the proposed credit lines with the total. If a draft already exists, offer to amend it with `business-central-update-purchase-credit-memo-line` (sequence = line-number from `business-central-get-purchase-transaction-line`). Ask for confirmation.

**Step 4: Create**

After confirmation call `business-central-create-purchase-credit-memo` once with vendor-number and pay-to-vendor-number from the invoice, invoice-number, credit-memo-date today, and vendor-credit-memo-number when given. Then call `business-central-create-purchase-credit-memo-line` per line with document-number, line-type, number-on-line, quantity and unit-cost.

**Step 5: Confirm the result**

Re-read with `business-central-get-purchase-transaction` and `business-central-get-purchase-transaction-line`. Report the number and total. Use `business-central-update-purchase-credit-memo` only if the vendor's credit memo number arrives later, after confirmation.

**Rules & Guidelines:**

* Do not call any create or update tool until the user has confirmed the exact values shown in the preview.
* Call `business-central-create-purchase-credit-memo` at most once.

**Validation:**

* If the invoice is fully credited already, say so and stop.

Who it's for

One answer, three teams that use it

Accounts payable

Record vendor credits correctly

Each line is capped at what is left to credit, so payables reflect what you really owe.

Raise a credit memo against purchase invoice PI-2087 for 6 returned Camp Stoves, vendor credit CS-311.

Purchasing

Settle price disputes cleanly

Record an agreed price credit against the original invoice with the totals previewed first.

Credit 2 per unit on the 100 Wool Socks on purchase invoice PI-1990 from Fabrikam.

AP managers

Stop the same credit being entered twice

A vendor credit memo number already entered is flagged before anything is created.

Has vendor credit NT-CR-88 from Northwind Traders already been entered in Business Central? If not, raise it against PI-2101.

How it works

What PopdockAI does when you ask

You name the posted invoice and what to credit and your AI assistant checks prior credits in Business Central. It offers to amend an existing draft rather than create another, and waits for your yes.

01

Ask

You name the posted invoice, what to credit and optionally the vendor's number.

Your AI tool

02

Check

It reads the invoice and existing credits and flags a repeated credit number.

No items found.

03

Confirm

You preview the credit lines and total and say yes.

No items found.

04

Create

It creates the draft credit memo once and reads it back.

Your AI tool

The outcome

Vendor credits recorded accurately and once

Try PopdockAI free
Get a live demo

Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

‍

Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

Try PopdockAI Free
See Documentation