Connectors

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2Checkout

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Review 2Checkout subscription health
Report

Get a health verdict on any 2Checkout subscription

For support teams who give their AI assistant a subscription reference and ask whether it is healthy and what to do next.

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Review 2Checkout subscription health
Give me a health summary of 2Checkout subscription SUB-88231 for Northwind Traders.
SUB-88231 is At risk. - Status: Active, expires 14 December - Card: expires November, before the subscription ends - Renewal: recurring is enabled, next charge 240.00 USD - Pause: no records - Usage: no records Suggested next step: ask the customer to update the card. Want the full detail?
2Checkout
Sample figures. Your results come from your own account.
2checkout-get-subscriptionhistory
2checkout-get-subscriptionrenewal
2checkout-get-subscription
2checkout-get-subscriptioncustomer
2checkout-get-subscriptionpayment
2checkout-get-subscriptionrenewalprice
2checkout-get-subscriptionpause
2checkout-get-subscriptionusage

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

2Checkout

2Checkout
Run it on your own 2Checkout data.

Connect 2Checkout, pick your AI tool and paste the prompt.

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The problem

Five screens to understand one subscription

To understand one 2Checkout subscription, an agent opens payment, renewal, pause, history and usage screens in turn. A card expiring early, a disabled renewal or a pending 3DS step is easy to miss.

Without PopdockAI

  • Open the subscription and its card details
  • Check renewal settings and price
  • Look for pauses and usage records
  • Miss the card that expires first

With PopdockAI

  • Subscription confirmed before anything else
  • Card, renewal, next price, pause and usage read
  • Verdict of Healthy, At risk or Broken
  • Risk flags and a next action, nothing changed

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Give a health summary of subscription `{subscription-reference}`.

**Step 1: Confirm the subscription exists**

Call `2checkout-get-subscriptionhistory` with `subscription-reference` set to `{subscription-reference}`. If it returns nothing, call `2checkout-get-subscriptionrenewal` with the same filter. If both are empty, say the reference was not found and stop.

**Step 2: Find the subscription row**

`2checkout-get-subscription` cannot filter by reference. Take the customer reference or end-user email from `2checkout-get-subscriptioncustomer` (filtered by `subscription-reference`), call `2checkout-get-subscription` with `customer-reference` or `end-user-email`, and keep only the row whose subscription-reference equals `{subscription-reference}`.

**Step 3: Gather the related records**

Call each with `subscription-reference` set to `{subscription-reference}`:

* `2checkout-get-subscriptionpayment` - card type, expiry, card-updated, any authorize-3ds-url waiting
* `2checkout-get-subscriptionrenewal` - recurring-enabled and the manual renewal link
* `2checkout-get-subscriptionrenewalprice` - what the next renewal will charge
* `2checkout-get-subscriptionpause` - any pause and its resume date
* `2checkout-get-subscriptionusage` - usage records, if the product is usage billed

**Step 4: Report**

1. One-line verdict: Healthy, At risk or Broken.
2. Status, product, activation and expiration dates.
3. Risk flags: card expiring before the expiration date, recurring disabled, an active pause, a pending 3DS authorization.
4. The recommended next action for support.

**Rules & Guidelines:**

* This prompt is read-only. Never call a tool that adds, updates, deletes, cancels, refunds, enables, disables or otherwise changes 2Checkout data; only tools whose names start with 2checkout-get- may be called.
* Filters are exact or `.contains` matches and results are capped by `max-records`. If a result set looks cut off, say so and narrow the filter instead of guessing.
* Report only what the tools returned; do not invent values no tool exposed.
**Validation:**

* If a related tool returns nothing, write "no records" for that item rather than omitting it.

Who it's for

One answer, three teams that use it

Support agents

Understand a subscription in one answer

Get key dates and risk flags without hopping between screens.

Is 2Checkout subscription SUB-90112 healthy?

Customer success managers

Catch renewal risks early

A card that expires before the subscription ends is flagged.

Will the card on 2Checkout subscription SUB-77210 still be valid at renewal?

Billing specialists

Explain a failed renewal

See renewal settings, pauses and any pending step in one place.

Why did 2Checkout subscription SUB-66014 for Fabrikam not renew?

How it works

What PopdockAI does when you ask

You give a subscription reference and your AI assistant gathers every record for it. You get a verdict and a recommended next action, and the subscription is never changed.

01

Ask

You give a subscription reference.

Your AI tool

02

Confirm

It checks the reference exists and stops if nothing matches.

2checkout-get-subscription

03

Gather

It reads the subscription, card, renewal, next price, pause and usage records.

2checkout-get-subscriptionhistory
2checkout-get-subscriptionrenewal
2checkout-get-subscriptioncustomer
2checkout-get-subscriptionpayment
2checkout-get-subscriptionrenewalprice
2checkout-get-subscriptionpause
2checkout-get-subscriptionusage

04

Report

You get a verdict, key dates, risk flags and a recommended next action.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for 2Checkout and one secure connection to your AI tool. No code, no exports.

get-data

2checkout-get-subscriptionhistory

Returns subscription history records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
get-data

2checkout-get-subscriptionrenewal

Returns subscription renewals records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
get-data

2checkout-get-subscription

Returns subscriptions records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
get-data

2checkout-get-subscriptioncustomer

Returns subscription customers records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
get-data

2checkout-get-subscriptionpayment

Returns subscription payment methods records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
get-data

2checkout-get-subscriptionrenewalprice

Returns subscription renewal prices records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
get-data

2checkout-get-subscriptionpause

Returns subscription pauses records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
get-data

2checkout-get-subscriptionusage

Returns subscription usages records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
Read only.Nothing in 2Checkout Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

A verdict and next step for any subscription

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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