/
/
See what a person already carries in Jira before adding more
For leads deciding who takes new work who want one person's open load across projects, by asking their AI assistant.
On this page
Connector
Connect Jira, pick your AI tool and paste the prompt.
The problem
You cannot see what someone carries before adding more
Before handing someone more Jira work, a lead wants to know what they already carry across every project. That means filtering by assignee, adding story points, spotting overdue items and still missing what they are waiting on.
Without PopdockAI
- Filter Jira by assignee across projects
- Add up story points by hand
- Spot overdue and forgotten items
- Miss what they raised and are waiting on
With PopdockAI
- Open assigned issues across projects are listed with points
- Past due and untouched for two weeks are totalled
- Issues they raised that are still open and their teams are added
- A verdict suggests what to move, and nothing is reassigned
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Review the open Jira workload of `{person}`, given as a display name or an email address, and say whether it is manageable.
**Step 1: Identify the person**
Call `jira-get-user` with email set to {person} if it looks like an email address, otherwise with name.contains set to {person}. Keep name, email, user-account-id and active. If more than one user matches, list them with their email and stop. If the user is not active, say so and continue.
**Step 2: Find their work**
Call `jira-get-issue` with assignee.contains set to the display name from Step 1 and max-records set to 200. If {project-name} is supplied, resolve it with `jira-get-project` first and also pass project-key.
**Step 3: Find what they raised**
Call `jira-get-issue` with reporter.contains set to the same display name, to show what they are waiting on rather than doing.
**Step 4: Team context**
Call `jira-get-team-member` with name.contains set to the display name to see which teams they belong to. If it returns nothing, skip this from the report.
**Step 5: Report**
* one line: name, email, active or inactive, teams
* **Assigned and open** - a table of issue-key, project-key, summary, status, due-date, story-points, excluding Done, Closed, Resolved and Cancelled
* **Totals** - count of open issues, sum of story-points where present, count past due-date, count untouched for over 14 days
* **Raised by them and still open** - count and the three oldest
* a two sentence verdict on whether the load looks heavy, and which issues to move first if it does
**Rules & Guidelines:**
* Read only. Do NOT call `jira-assign-issue` to rebalance anything, recommend it instead.
* Match on the display name returned by `jira-get-user`, not on the raw input, the assignee field holds display names.
* Do not compare people. This is one person's load.
**Validation:**
* If `jira-get-user` returns nothing, say the user was not found and stop.
* If they have no open assigned issues, say so plainly and still report what they raised.Who it's for
One answer, three teams that use it
Engineering managers
Check capacity before assigning
See someone's open points and overdue work across projects before you add more.
How much does Priya Shah have on her plate in Jira right now?
Project managers
Find who is overloaded
Get a verdict on the load and which issues to move first, for a fair rebalance.
Is Tom Reyes overloaded in Jira, and which issues should move first?
Team leads
Spot forgotten work
Issues untouched for over two weeks stand out, so nothing sits quietly assigned.
Which of dana@northwindtraders.com's Jira issues have not been touched in two weeks?
How it works
What PopdockAI does when you ask
You name the person and your AI assistant reads everything they carry in Jira. You get totals and a verdict, and nothing is changed.
01
Ask
You name the person or give their email.
02
Read
It lists their open assigned issues across projects with status, due date and points.
03
Gather
It adds what they raised that is still open and their teams.
04
Report
You get totals, a verdict on the load and which issues to move first.
What PopdockAI provides
The tools behind the answer
Ready made tools for Jira and one secure connection to your AI tool. No code, no exports.
jira-get-user
jira-get-issue
jira-get-project
jira-get-team-member
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Rebalance work before deadlines slip
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

.webp)
