Clear support problems before your Salesforce deals close

**Objective:** For open Salesforce opportunities closing in the next {close-within-days} days (default 60) with an amount of at least {min-amount} (default: any amount), find unsolved Zendesk tickets on the same customer so the sales owner can deal with them before close.

**Step 1: Find open opportunities in Salesforce**

Call `salesforce-get-opportunity` with `closed` set to false, `close-date.from` set to today and `close-date.to` set to today plus {close-within-days} days (default 60). If {min-amount} is given, also set `amount.min` to it. Keep `opportunity-id`, `name`, `account-id`, `account-name`, `amount`, `stage`, `close-date` and `owner`. If nothing comes back, say so and stop.

For each distinct `account-id`, call `salesforce-get-account` with `account-id` to get `name` and `website` for matching.

**Step 2: Match each account in Zendesk**

**How to match a Salesforce account to a Zendesk organization (use this order, stop at the first hit):**

1. Call `zendesk-get-organization` with `external-id` set to the Salesforce `account-id`.
2. If nothing comes back, call `zendesk-get-organization` with `name` set to the Salesforce account `name` exactly.
3. If still nothing, take the domain from the account's `website` (strip `http://`, `https://`, `www.` and any path) and call `zendesk-get-organization` with `domain-names.contains` set to it.
4. If more than one organization matches at any step, list them and treat the account as ambiguous rather than guessing.
5. If none match, report the account as "No Zendesk organization found" and continue with the next account.

Once matched, use the Zendesk organization's own `name` (not the Salesforce account name) as `organization-name` on `zendesk-get-ticket`, since the two systems can spell the company differently.

**Step 3: Pull unsolved tickets**

Zendesk unsolved tickets are those with status `new`, `open`, `pending` or `hold`. The `status` filter on `zendesk-get-ticket` takes one value, so call it once per status and combine the results.

**Step 4: Report**

One table, one row per opportunity, sorted by `close-date` ascending:

| Opportunity | Account | Amount | Stage | Close date | Owner | Unsolved tickets | Urgent/high | Oldest unsolved (days) |

Then, for every opportunity with at least one urgent or high unsolved ticket, list those tickets (`ticket-id`, `subject`, `priority`, `assignee-name`) under the opportunity name. Opportunities whose account has no Zendesk organization go in a final "Not matched" list.

**Rules & Guidelines:**

* Salesforce tools start with "salesforce-" and come from the Salesforce MCP server. Zendesk tools start with "zendesk-" and come from the Zendesk MCP server. Both servers must be connected.
* This prompt is read-only. Do NOT call any write tool on either server, including `salesforce-add-task`, `salesforce-update-task`, `salesforce-add-case`, `salesforce-update-case`, `salesforce-update-account`, `salesforce-update-opportunity`, `zendesk-add-ticket`, `zendesk-update-ticket`, `zendesk-add-ticket-comment`, `zendesk-update-organization` or `zendesk-update-user`.
* Several opportunities can share one account. Fetch that account's tickets once and reuse them.

**Validation:**

* If `amount` is blank, show it as "No amount" and keep the row.
* If the opportunity's `account-id` is blank, report it as "No account on opportunity" and skip the Zendesk step for it.