Connectors

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Stripe

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Check unpaid Stripe invoices against 2Checkout subscriptions
Report
Cross-Connector

Check whether an unpaid Stripe customer is still active in 2Checkout

For finance teams who ask their AI assistant to pair a customer's unpaid Stripe invoices with their 2Checkout subscription status.

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Check unpaid Stripe invoices against 2Checkout subscriptions
Does accounts@contoso.com have unpaid Stripe invoices, and is their 2Checkout subscription still active?
Contoso is unpaid in Stripe while still active in 2Checkout. - Invoice INV-1042: 1,200.00 remaining, due 2026-09-30 - Invoice INV-1051: 600.00 remaining, due 2026-10-15 - 2Checkout: Team Plan, Active, expires 2026-12-15 - Matched on email only Want the payment links for both invoices?
Stripe
Sample figures. Your results come from your own account.
stripe-get-invoice
2checkout-get-subscription

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

Stripe

Stripe
Run it on your own Stripe data.

Connect Stripe, pick your AI tool and paste the prompt.

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The problem

Chasing unpaid invoices from customers who already left

Collections staff chase unpaid Stripe invoices without knowing whether the customer is still active in 2Checkout. The two systems share no subscription ID, so the only link is the email, and chasing someone who has already left wastes effort.

Without PopdockAI

  • Find the customer's open invoices in Stripe
  • Search 2Checkout for their subscriptions by email
  • Check status and expiry by hand
  • Chase customers who already left

With PopdockAI

  • Open Stripe invoices are found, or uncollectible ones if none are open
  • Their 2Checkout subscriptions are read with status and expiry
  • The two are joined on email only
  • Any mismatch is stated plainly, and nothing is changed

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Find the Stripe invoices for the customer with email `{email}` that are not fully paid and show whether that customer's 2Checkout subscriptions are still active.

**Step 1: Stripe invoices**

Call `stripe-get-invoice` (stripe server) with `customer-email` set to `{email}` and `status` set to `open`. Keep invoice-id, number, total, amount-remaining, due-date, subscription-id, hosted-invoice-url. If nothing comes back, try `status` `uncollectible` and then report that there is nothing to chase.

**Step 2: 2Checkout subscriptions**

Call `2checkout-get-subscription` (2checkout server) with `end-user-email` set to `{email}`. Keep subscription-reference, product-name, status, expiration-date.

**Step 3: Report**

List each unpaid Stripe invoice (number, amount remaining, due date, link), then the 2Checkout subscriptions with status and expiration. State plainly whether the customer is unpaid in Stripe while still active in 2Checkout.

**Rules & Guidelines:**

* `2checkout-*` tools are on the 2checkout server; `stripe-*` tools are on the stripe server. Both servers must be connected.
* This prompt is read-only. Never call any 2checkout write tool (any `2checkout-*` tool that adds, updates, cancels, refunds, disables, extends or deletes, such as `2checkout-order-refund`, `2checkout-subscription-disable`, `2checkout-customer-update`).
* Stripe tools here are reads only. Do not guess values; report only what the tools return.
* The two systems share no subscription id; join only on the customer email.

**Validation:**

* If Stripe has no unpaid invoice, stop after Step 1.
* If 2Checkout returns no subscription, report the customer as absent from 2Checkout.

Who it's for

One answer, three teams that use it

Collections specialists

Chase the right customers

See whether an unpaid customer is still active before you spend time on the call.

Does billing@fabrikam.com have unpaid Stripe invoices, and is their 2Checkout subscription active?

Accounts receivable

Spot unpaid but still active customers

Customers unpaid in Stripe but active in 2Checkout are called out for follow-up.

Is finance@northwindtraders.com still active in 2Checkout while their Stripe invoices are overdue?

Customer success managers

Understand an account before renewal

Unpaid invoices next to subscription expiry help you plan the renewal conversation.

Show unpaid Stripe invoices and 2Checkout subscription expiry for accounts@contoso.com.

How it works

What PopdockAI does when you ask

You give a customer email, and your AI assistant puts unpaid Stripe invoices next to their 2Checkout subscriptions. It only reads and says when the customer is not in 2Checkout.

01

Ask

You give the customer email address.

Your AI tool

02

Invoices

It finds the customer's open Stripe invoices, or uncollectible ones if there are none open.

stripe-get-invoice

03

Subscriptions

It reads their 2Checkout subscriptions with status and expiry.

2checkout-get-subscription

04

Report

You get each unpaid invoice with a link, the subscriptions, and a plain statement of any mismatch.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for Stripe and one secure connection to your AI tool. No code, no exports.

get-data

stripe-get-invoice

Returns invoices (number, customer, status, dates, totals, amount remaining) from Stripe.
get-data

2checkout-get-subscription

Returns subscriptions records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
Read only.Nothing in Stripe Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

Know who you are chasing before you chase

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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See Documentation