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Review Stripe disputes with 2Checkout subscription context
For support teams who give their AI assistant a customer email and ask for disputes, charges and the matching 2Checkout subscriptions.
On this page
Connector
Connect Stripe, pick your AI tool and paste the prompt.
The problem
A dispute without the subscription behind it
Dispute reviewers piece a customer's history together from two systems. A Stripe dispute shows the charge but not the subscription behind it, and with response deadlines running it is easy to miss a due date.
Without PopdockAI
- Find the customer and their disputes in Stripe
- Open the charge behind each
- Search 2Checkout for their subscriptions
- Lose track of which deadline is next
With PopdockAI
- The Stripe customer is found, stopping if the match is unclear
- Disputes are listed with reason, amount, status and due date
- The charge behind each is read
- Their 2Checkout subscriptions are added and near deadlines highlighted, read-only
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** For the customer with email `{email}`, list their Stripe disputes and the charges behind them, and add their 2Checkout customer and subscription context so a reviewer can see the whole relationship.
**Step 1: Stripe customer and disputes**
Call `stripe-get-customer` (stripe server) with `email` set to `{email}`; take customer-id. If there is no match or more than one, report that and stop. Then call `stripe-get-dispute` (stripe server) with `customer-id`. Keep dispute-id, charge-id, amount, reason, status, details-due-by.
**Step 2: Charges**
For each dispute call `stripe-get-charge` (stripe server) with `charge-id`. Keep amount, created, description, refunded, amount-refunded.
**Step 3: 2Checkout context**
Call `2checkout-get-customer` (2checkout server) with `email` set to `{email}`, then `2checkout-get-subscription` (2checkout server) with `end-user-email` set to `{email}`. Keep customer-reference, subscription-reference, product-name, status, expiration-date.
**Step 4: Report**
Per dispute: dispute-id, reason, amount, status, due date, the charge it concerns, then below it the 2Checkout subscriptions. Highlight disputes due within 7 days.
**Rules & Guidelines:**
* `2checkout-*` tools are on the 2checkout server; `stripe-*` tools are on the stripe server. Both servers must be connected.
* This prompt is read-only. Never call any 2checkout write tool (any `2checkout-*` tool that adds, updates, cancels, refunds, disables, extends or deletes, such as `2checkout-order-refund`, `2checkout-subscription-disable`, `2checkout-customer-update`).
* Stripe tools here are reads only. Do not guess values; report only what the tools return.
**Validation:**
* If the customer has no disputes, say so and stop after Step 1.
* If 2Checkout has no matching customer, report the Stripe findings and note the absence.Who it's for
One answer, three teams that use it
Disputes specialists
Build a response with full context
Subscription history next to each dispute helps you show the customer was using the service.
Pull the Stripe disputes for sam@fabrikam.com with their 2Checkout subscriptions.
Support team leads
Catch deadlines due this week
Disputes due within 7 days are highlighted, so nothing lapses.
Does priya@contoso.com have any Stripe disputes due in the next 7 days?
Billing specialists
Understand why a customer disputed
Reason and charge sit beside the subscription, so the cause is easier to see.
Why did accounts@northwindtraders.com dispute their Stripe charges, and what subscriptions do they have in 2Checkout?
How it works
What PopdockAI does when you ask
You give a customer email, and your AI assistant puts their Stripe disputes next to their 2Checkout subscriptions. It only reads and notes when there is no 2Checkout match.
01
Ask
You give a customer email.
02
Disputes
It finds the Stripe customer and lists their disputes, stopping if the match is unclear.
03
Charges
It reads the charge behind each dispute.
04
Context
It adds the 2Checkout customer and subscriptions and highlights disputes due within 7 days.
What PopdockAI provides
The tools behind the answer
Ready made tools for Stripe and one secure connection to your AI tool. No code, no exports.
stripe-get-customer
stripe-get-dispute
stripe-get-charge
2checkout-get-customer
2checkout-get-subscription
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Disputes with full context, urgent ones highlighted
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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