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Follow up every unanswered GoTo Webinar question
For marketers who want the questions nobody answered live, grouped into themes with each asker's email, by asking their AI assistant.
On this page
Connector
Connect GoTo Webinar, pick your AI tool and paste the prompt.
The problem
Good webinar questions sit unanswered after the session
Attendees ask questions nobody has time to answer live, and afterwards they sit unreviewed in GoTo Webinar. The people waiting for a reply never get one, and the themes that would make good content go unused.
Without PopdockAI
- Export the question log from GoTo Webinar
- Read through it to spot what was never answered
- Group similar questions by hand
- Look up each asker to follow up
With PopdockAI
- Every question is read and sorted into answered and unanswered
- Placeholder answers count as unanswered
- Near duplicates merge into themes with each asker's email
- Three content ideas are suggested, and nobody is contacted
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Find every question attendees asked in the webinar `{webinar-name}` in the last `{lookback-days}` days (default 30) that was never answered, grouped by theme so the user can follow up and plan content.
**Step 1: Identify the webinar**
Call `goto-webinar-get-webinar` with webinar-name.contains set to `{webinar-name}`. If more than one distinct webinar key matches, list the matches (name, date, webinar key) and ask which one to use.
**Step 2: Pull the questions**
Call `goto-webinar-get-question` with the webinar key, date-asked.from set to today minus the lookback days, and max-records 1000.
**Step 3: Classify**
* **Unanswered:** the answer field is empty.
* **Answered:** the answer field has text; note answered-by and answerer-role.
* Group the unanswered questions into themes by what they ask about (pricing, how-to, a specific feature, technical problem, and so on). Merge near-duplicates and count how many askers raised each.
**Step 4: Report**
* Totals: questions asked, answered, unanswered, and the answer rate.
* For each theme, largest first: the theme, how many questions, then a table of Question, Asker's email, Date asked, Session key.
* The three themes that would make the best follow-up content, one line each on why.
**Rules & Guidelines:**
* This prompt is read-only. Never call `goto-webinar-add-registrant` or `goto-webinar-delete-registrant`, and do not contact any asker. The emails are for the user's follow-up.
* Quote the question text as asked. Do not answer the questions yourself unless the user asks you to afterwards.
* A question answered with only a placeholder ("will follow up", "see chat") still counts as unanswered; list those under their own heading.
**Validation:**
* If no questions were asked in the period, say so and suggest a longer lookback-days.
* If every question was answered, say so and give the answer rate.Who it's for
One answer, three teams that use it
Webinar hosts
Close the loop on questions you ran out of time for
You get every unanswered question with the asker's email, ready for a personal reply.
List the questions from last Tuesday's Contoso onboarding webinar that we never answered, with who asked.
Content marketers
Turn audience questions into content
Grouped themes and three suggested topics give you a ready list for the next blog post or session.
What themes come up in unanswered questions from our Inventory webinars over the last 90 days?
Customer success managers
Find customers still waiting on an answer
Askers are listed by theme, so you can reply to the customers in your book before they ask again.
Which unanswered questions from the Fabrikam release webinar came from people I should follow up with this week?
How it works
What PopdockAI does when you ask
You name the webinar and a lookback period, and your AI assistant sorts and groups the questions that never got an answer. It only reads, and nobody is contacted.
01
Ask
You name the webinar and a lookback period.
02
Read
It reads every attendee question and sorts answered from unanswered.
03
Group
It merges near duplicates into themes with each asker's email.
04
Report
You get the themes and three content ideas, and nobody is contacted.
What PopdockAI provides
The tools behind the answer
Ready made tools for GoTo Webinar and one secure connection to your AI tool. No code, no exports.
goto-webinar-get-webinar
goto-webinar-get-question
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Every open question followed up, every theme used
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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