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Find open pledges nobody has followed up
For finance and fundraising teams who want open DonorPerfect pledges checked against Chorus conversations, by asking their AI assistant.
On this page
Connector
Connect DonorPerfect, pick your AI tool and paste the prompt.
The problem
Open pledges nobody has followed up
Pledges with a balance still owing need someone to talk to the donor, but DonorPerfect does not show whether that has happened. Checking means looking up each pledge and searching Chorus for conversations since the pledge date.
Without PopdockAI
- List open pledges in DonorPerfect
- Search Chorus for each donor
- Filter conversations since the pledge date
- Guess whether the pledge was discussed
With PopdockAI
- Pledges with a balance over zero are read
- Chorus is checked for calls, meetings and emails since each pledge
- Unfollowed pledges are listed by balance, largest first
- Discussed only when the summary says so, nothing changed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** For DonorPerfect pledges made since `{pledge-date-from}` (default: 12 months ago) that still have a balance, find whether anyone has spoken to or emailed the donor in Chorus since the pledge date.
**Step 1: Open pledges in DonorPerfect**
Call `donorperfect-get-gift` with record-type set to P (pledge), gift-date.from set to `{pledge-date-from}`, and max-records 100. If that returns nothing, retry without record-type and keep rows whose record-type indicates a pledge. Keep pledges whose balance is above zero.
For each distinct donor-id, call `donorperfect-get-donor` with donor-id to get the name, organization-name and email.
**Step 2: Conversations since the pledge in Chorus**
For each donor with an email, call `chorus-get-conversation-participants` filtered by email and then `chorus-get-engagements` for each conversation-id, keeping those dated on or after the pledge's gift-date. Also call `chorus-get-emails` with the email as initiator-email and sent-time.from set to the gift-date.
**Step 3: Report**
* **No conversation since pledge:** donor-id, name, pledge gift-id, gift-date, total, balance, email. Sort by balance, highest first.
* **Spoken to since pledge:** donor, balance, the most recent conversation date and subject, and one line from its meeting-summary if it mentions the pledge, a payment or giving.
* **Cannot check:** pledges whose donor has no email.
**Rules & Guidelines:**
* Tools named donorperfect-... are on the donorperfect server. Tools named chorus-... are on the chorus server.
* This prompt is read-only. Do NOT call any DonorPerfect write tool (`donorperfect-save-donor`, `donorperfect-save-contact`, `donorperfect-save-gift`, `donorperfect-save-pledge`, `donorperfect-save-address`, `donorperfect-save-other-info`, `donorperfect-save-link`, `donorperfect-set-flag`) or any Chorus write tool (`chorus-add-moment`, `chorus-add-playlist-moment`, `chorus-create-playlist`, `chorus-update-moment`, `chorus-update-playlist`, `chorus-update-playlist-moment`, `chorus-export-recordings`, `chorus-export-scorecards`).
**Validation:**
* If `{pledge-date-from}` is empty, use the date 12 months before today. Pass dates as YYYY-MM-DD.
* If there are no open pledges, say so and stop.
* Do not state that a pledge was discussed unless the meeting-summary says so.Who it's for
One answer, three teams that use it
Finance managers
Protect pledge income
Largest unfollowed balances come first, so cash is chased where it matters.
Which open DonorPerfect pledges over 5,000 have had no Chorus contact since they were made?
Major gift officers
Know which pledges need a call
See the latest conversation for each pledge you have touched.
Show my open pledges in DonorPerfect with the latest Chorus conversation for each.
Development directors
Check the team is following up
A clear list of pledges nobody has discussed.
Which pledges since July 2025 still owe money and have no Chorus calls or emails?
How it works
What PopdockAI does when you ask
You choose the earliest pledge date and your AI assistant checks each open DonorPerfect pledge for Chorus contact since. It only reads.
01
Ask
You choose the earliest pledge date, or use a year ago.
02
Read
It reads DonorPerfect pledges with a balance over zero.
03
Check
It searches Chorus for conversations with each donor since the pledge.
04
Report
You get unfollowed pledges by balance, and the latest conversation for the rest.
What PopdockAI provides
The tools behind the answer
Ready made tools for DonorPerfect and one secure connection to your AI tool. No code, no exports.
donorperfect-get-gift
donorperfect-get-donor
chorus-get-conversation-participants
chorus-get-engagements
chorus-get-emails
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Pledge balances followed up, largest first
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
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