Connectors

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2Checkout

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Trace 2Checkout order
Report

Trace a 2Checkout order to its items and invoice

For support teams who give their AI assistant a buyer name or external reference and ask for the order, its items and the invoice.

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Trace 2Checkout order
Find the 2Checkout order for buyer Whitfield and show me what was bought and the invoice.
I found 1 order for Whitfield: reference 91550233, approved, 480.00 USD. - Buyer: Dana Whitfield, Northwind Traders - Items: Pro Support x1, Cloud Backup x2, 20.00 discount - Fulfillment: delivered - Invoice file: INV-91550233.pdf - Not a test order Want the affiliate commission detail?
2Checkout
Sample figures. Your results come from your own account.
2checkout-get-order
2checkout-get-orderitem
2checkout-get-invoice

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

2Checkout

2Checkout
Run it on your own 2Checkout data.

Connect 2Checkout, pick your AI tool and paste the prompt.

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The problem

Picking the wrong order from a list of matches

Tracing a 2Checkout order to its items, invoice and customer takes several lookups. Searching by a common last name returns several orders, and the wrong one is easy to pick.

Without PopdockAI

  • Search orders by last name or reference
  • Guess which result is the right one
  • Open items and invoice separately
  • Miss that it was a test order

With PopdockAI

  • Order found, external reference tried first
  • Candidates shown when several match
  • Items and invoice read for the chosen order
  • Test and unapproved orders flagged, nothing changed

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Trace the order matching `{order-search}` (the buyer last name, or the external reference the merchant stored).

**Step 1: Find the order**

Call `2checkout-get-order` with `external-reference` set to `{order-search}`. If it returns nothing, call it with `billing-last-name` set to `{order-search}`. List reference-number, billing name, status, approve-status, currency, gross-discounted-price and test-order. If several orders match, show them and stop so the user can pick a reference-number.

**Step 2: Items and invoice**

* Call `2checkout-get-orderitem` and keep rows whose reference-number matches the chosen order (use `product-name` or `order-date` filters to narrow if the set is large).
* Call `2checkout-get-invoice` with `order-reference` set to the chosen reference-number.

**Step 3: Report**

Order header, item table (product, quantity, gross price, discount, fulfillment status), affiliate name and commission if any, and the invoice filename. Flag test orders and orders whose approve-status is not approved.

**Rules & Guidelines:**

* This prompt is read-only. Never call a tool that adds, updates, deletes, cancels, refunds, enables, disables or otherwise changes 2Checkout data; only tools whose names start with 2checkout-get- may be called.
* Filters are exact or `.contains` matches and results are capped by `max-records`. If a result set looks cut off, say so and narrow the filter instead of guessing.
* Report only what the tools returned; do not invent values no tool exposed.
**Validation:**

* If nothing matches either filter, say so and ask for another name or reference.

Who it's for

One answer, three teams that use it

Support agents

Find what a customer bought

Trace an order to its items and invoice in one request.

Find the 2Checkout order with external reference NWT-55120 and show the invoice.

Billing specialists

Check an order's invoice

See header, items and invoice together when a charge is questioned.

Trace the 2Checkout order for buyer Okafor and show what was invoiced.

Order review analysts

Flag test and unapproved orders

Test and unapproved orders are marked so they are not mistaken for real sales.

Is the 2Checkout order for buyer Patel a test order or unapproved?

How it works

What PopdockAI does when you ask

You give a last name or reference and your AI assistant finds the order. If several match it shows them and stops so you can pick.

01

Ask

You give a buyer last name or an external reference.

Your AI tool

02

Find

It searches 2Checkout orders and shows the candidates if more than one matches.

2checkout-get-order

03

Pull

It reads the items and the invoice for the order you choose.

2checkout-get-orderitem
2checkout-get-invoice

04

Report

You get the header, item table, affiliate details and flags for test or unapproved orders.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for 2Checkout and one secure connection to your AI tool. No code, no exports.

get-data

2checkout-get-order

Returns orders records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
get-data

2checkout-get-orderitem

Returns order items records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
get-data

2checkout-get-invoice

Returns invoices records from the 2Checkout connector (read-only). Accepts the filters defined on the tool, such as record identifiers, status and dates, and returns the matching rows.
Read only.Nothing in 2Checkout Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

One order traced to its items and invoice

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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