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BigCommerce

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Find BigCommerce orders missing from Dynamics 365 Business Central
Report
Cross-Connector

Find BigCommerce orders that never reached Business Central

For operations teams who want to catch unsynced web orders, by asking their AI assistant to check Business Central.

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Find BigCommerce orders missing from Dynamics 365 Business Central
Which Awaiting Fulfillment BigCommerce orders from the last 7 days are missing from Business Central?
2 of the 47 orders checked have no match in Business Central. - Order 10482: 14 Oct, orders@northwindtraders.com, 312.40, Awaiting Fulfillment - Order 10487: 15 Oct, sam@contoso.com, 89.00, Awaiting Fulfillment - Found: 45 - Total value missing: 401.40 Want me to check older orders too?
BigCommerce
Sample figures. Your results come from your own account.
bigcommerce-get-order

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

BigCommerce

BigCommerce
Run it on your own BigCommerce data.

Connect BigCommerce, pick your AI tool and paste the prompt.

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The problem

Orders that never synced are found when a customer complains

Someone exports recent BigCommerce orders and searches Business Central for each one, and orders that never synced are noticed only when a customer complains. With hundreds of orders, a lookup that errors is easily mistaken for a missing order.

Without PopdockAI

  • Export recent orders from BigCommerce
  • Search Business Central sales documents for each
  • Check posted invoices for the ones not found
  • Mistake a failed lookup for a missing order

With PopdockAI

  • Matching orders are listed, with a warning if the list may be truncated
  • Each is checked in sales documents, then posted invoices
  • An order is missing only when both come back empty
  • Errors are reported as unchecked, the missing value totalled, nothing changed

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** List BigCommerce orders created since `{since-date}` (default: 7 days ago, format YYYY-MM-DD) with status `{status}` (default: Awaiting Fulfillment) that have no matching document in Business Central.

**Step 1: List the orders**

Call `bigcommerce-get-order` with `date-created.from` = `{since-date}`, `status` = `{status}` and `max-records` = 100. If nothing returns, say so and stop. If exactly 100 return, tell the user the list may be truncated.

**Step 2: Check each order in Business Central**

For each order, call `business-central-get-sales-transaction` with `external-document-number` = the order `id`. If nothing returns, call `business-central-get-posted-sales-invoice` with `external-document-number` = the order `id`. Treat the order as missing only when both return nothing.

**Step 3: Report**

A table of missing orders: id, date-created, billing-email, total-including-tax, status. Under it, the count checked, the count found, the count missing and the total value missing.

**Rules & Guidelines:**

* Tools whose names start with bigcommerce-  are on the bigcommerce server; tools whose names start with business-central-  are on the business-central server. Both must be connected.
* Read-only: do not call any `-add`, `-update`, `-delete`, `-create` tool on either server.

**Validation:**

* Do one lookup per order; do not batch several order ids into one filter.
* If more than 50 orders need checking, check the 50 oldest and say how many were left.
* If a Business Central lookup errors, report the order as unchecked rather than missing.

Who it's for

One answer, three teams that use it

Order operations

Catch sync failures before customers do

Missing orders are listed with their value, so they can be entered before anyone chases them.

Which BigCommerce orders from the last 3 days are missing from Business Central?

Accountants

Know what revenue has not reached the ERP

The total value missing tells you how much store revenue is not yet in the books.

What is the total value of BigCommerce orders since 1 October with no Business Central document?

Integration specialists

Tell missing from unchecked

Lookups that error are reported as unchecked, so you fix the right problem.

Check Shipped BigCommerce orders from last week against Business Central and list any unchecked.

How it works

What PopdockAI does when you ask

You give a start date and an order status, and your AI assistant checks each BigCommerce order in Business Central. It checks at most 50 orders and says how many were left.

01

Ask

You give a start date and an order status, or accept the defaults.

Your AI tool

02

List

It reads matching BigCommerce orders and warns if the list may be truncated.

bigcommerce-get-order

03

Check

It looks each order up in Business Central sales documents, then in posted invoices.

No items found.

04

Report

It lists missing orders with counts and the total value missing, and notes any unchecked.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for BigCommerce and one secure connection to your AI tool. No code, no exports.

get-data

bigcommerce-get-order

Returns orders from BigCommerce, with filters for the fields that matter on this list. Read-only; needs a BigCommerce connection.
Read only.Nothing in BigCommerce Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

Orders that never reached Business Central, found first

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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