Connectors

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BigCommerce

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Reconcile a BigCommerce customer with Dynamics 365 Business Central
Report
Cross-Connector

Check a BigCommerce customer against Business Central

For operations teams who want a store customer compared with the Business Central customer and balance, just by asking their AI assistant.

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Reconcile a BigCommerce customer with Dynamics 365 Business Central
Compare the BigCommerce customer accounts@contoso.com with the Business Central customer and show me the balance.
Same customer, but 2 rows differ. - Email: accounts@contoso.com in both, match - Phone: BigCommerce 555-0110, Business Central not available - Blocked: BigCommerce active, Business Central blocked, differs - Balance: 4,820.00, balance due 1,200.00, credit limit 10,000.00 Want the city and state comparison as well?
BigCommerce
Sample figures. Your results come from your own account.
bigcommerce-get-customer

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

BigCommerce

BigCommerce
Run it on your own BigCommerce data.

Connect BigCommerce, pick your AI tool and paste the prompt.

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The problem

Setup differences hide between two admin screens

To check that a customer was set up the same way in both places, someone opens BigCommerce and Business Central side by side. Mismatched emails, phones or a blocked flag are easy to miss, and the balance sits on another screen again.

Without PopdockAI

  • Open the customer in BigCommerce
  • Find the same customer in Business Central
  • Compare contact details and blocked status by eye
  • Open another screen for the balance

With PopdockAI

  • One customer is found in each system, or it asks which
  • Name, email, phone, company, location and blocked status are tabled
  • Balance, balance due, credit limit and posting group are added
  • Missing fields show as not available, and nothing is changed

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Compare the BigCommerce customer with email `{email}` against the Business Central customer with the same email, and report every difference.

**Step 1: Find the customer in BigCommerce**

Call `bigcommerce-get-customer` with `email` = `{email}`. If more than one customer matches, list them (id, name, email) and stop. If none match, say so and stop.

**Step 2: Find the customer in Business Central**

Call `business-central-get-customer` with `email` = `{email}`. If `{company}` is given, pass it as `company`. If more than one matches, list them (customer-number, name, email) and ask which one; do not guess. If none match, retry once with `name` set to the BigCommerce `name`; if still none, report the customer as present in BigCommerce and absent from Business Central.

**Step 3: Report**

A two-column table (BigCommerce / Business Central) for: name, email, phone (`phone` vs `phone-number`), company, city and state where available, blocked status, and the Business Central `balance`, `balance-due`, `credit-limit` and `customer-posting-group`. Mark each row Match or Differs, then give a one-line verdict.

**Rules & Guidelines:**

* Tools whose names start with bigcommerce-  are on the bigcommerce server; tools whose names start with business-central-  are on the business-central server. Both must be connected.
* Read-only: do not call any `-add`, `-update`, `-delete`, `-create` tool on either server.

**Validation:**

* Compare emails case-insensitively and ignore surrounding spaces; compare phone numbers by digits only.
* If either side returns nothing for a field, show "not available" instead of treating it as a difference.

Who it's for

One answer, three teams that use it

Order operations

Fix customer setup before it breaks orders

Differences in contact details and a blocked flag are marked row by row.

Compare the BigCommerce customer ap@contoso.com with Business Central.

Credit controllers

See balance and credit limit with the store record

Balance due and credit limit sit next to the store details for a quick credit check.

What is the Business Central balance and credit limit for BigCommerce customer lee@fabrikam.com?

ERP administrators

Check posting groups and blocked status

Posting group and blocked status show whether the customer is set up to trade.

Is the BigCommerce customer orders@northwindtraders.com blocked in Business Central company CRONUS?

How it works

What PopdockAI does when you ask

You give an email and your AI assistant compares the BigCommerce customer with Business Central in one table. It asks rather than guess between look-alikes.

01

Ask

You give the customer's email, and optionally the Business Central company.

Your AI tool

02

Find

It finds one customer in BigCommerce and one in Business Central.

bigcommerce-get-customer

03

Compare

It tables each field and marks match or differs.

No items found.

04

Report

You get the balance, balance due and credit limit with a one-line verdict.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for BigCommerce and one secure connection to your AI tool. No code, no exports.

get-data

bigcommerce-get-customer

Returns customers from BigCommerce, with filters for the fields that matter on this list. Read-only; needs a BigCommerce connection.
Read only.Nothing in BigCommerce Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

Every setup difference and the balance in one table

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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