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Trace a BigCommerce order into Dynamics 365 Business Central
Report
Cross-Connector

Trace a BigCommerce order through to its Business Central invoice

For finance teams who want to see whether a web order was imported, invoiced and paid, just by asking their AI assistant.

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Trace a BigCommerce order into Dynamics 365 Business Central
Trace BigCommerce order 10482 into Business Central and tell me whether it has been invoiced.
Order 10482 is in Business Central and has been invoiced, with one gap to check. - BigCommerce: order 10482, shipped, 1,245.00 including tax - Business Central: sales order SO-2087, released - Posted invoice: PSI-5031, 1,215.00 including tax, remaining 1,215.00 - Gap: 30.00, possibly shipping, since the totals are shown side by side Want the line comparison?
BigCommerce
Sample figures. Your results come from your own account.
bigcommerce-get-order
bigcommerce-get-order-product

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

BigCommerce

BigCommerce
Run it on your own BigCommerce data.

Connect BigCommerce, pick your AI tool and paste the prompt.

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The problem

Was the order imported, invoiced or paid

Someone chases a BigCommerce order into Business Central by searching two admin screens. They cannot easily tell whether it was imported, invoiced or paid, or whether the lines and totals made the trip intact.

Without PopdockAI

  • Open the order in BigCommerce
  • Search Business Central by external document number
  • Compare lines and amounts by eye
  • Look for the posted invoice separately

With PopdockAI

  • The order and lines are read from BigCommerce
  • The Business Central document with the order id is followed to its posted invoice
  • Line count, quantities and amounts are compared
  • Both totals are shown before any gap is called an error, nothing changed

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Trace BigCommerce order `{order-id}` into Business Central and report how far it has progressed.

**Step 1: Read the order in BigCommerce**

Call `bigcommerce-get-order` with `id` = `{order-id}`. If nothing returns, say so and stop. Keep `id`, `status`, `total-including-tax`, `refunded-amount`, `billing-email` and `date-created`. Then call `bigcommerce-get-order-product` with `order-id` = `{order-id}` for the lines (sku, quantity, total-including-tax).

**Step 2: Find the sales document in Business Central**

Call `business-central-get-sales-transaction` with `external-document-number` = `{order-id}`. If `{company}` is given, pass it as `company`. If nothing returns, report the order as not yet in Business Central, state the BigCommerce billing email, and skip to Step 4.

**Step 3: Follow it through posting**

If a document is found, call `business-central-get-sales-transaction-line` with its `document-number` and compare line count, quantities and amounts to the BigCommerce lines. Then call `business-central-get-posted-sales-invoice` with `external-document-number` = `{order-id}` (or `order-number` = the document number) and note `invoice-number`, `total-amount-including-tax` and `remaining-amount`.

**Step 4: Report**

A short timeline: BigCommerce order (status, total) -> Business Central document (number, type, status) -> posted invoice (number, remaining amount). Then a list of discrepancies: total mismatches, missing lines, quantity gaps.

**Rules & Guidelines:**

* Tools whose names start with bigcommerce-  are on the bigcommerce server; tools whose names start with business-central-  are on the business-central server. Both must be connected.
* Read-only: do not call any `-add`, `-update`, `-delete`, `-create` tool on either server.

**Validation:**

* Order ids are matched as text; the Business Central `external-document-number` is expected to hold the BigCommerce order id.
* If several Business Central documents match, list them all and compare against each.
* A total gap can come from tax or shipping; show both totals and say which is which instead of calling it an error.

Who it's for

One answer, three teams that use it

Accountants

Confirm an order was invoiced

The timeline shows whether a posted invoice exists and what remains due.

Has BigCommerce order 30512 been invoiced in Business Central?

Order operations

Find orders stuck before invoicing

See whether the order stopped at the sales document stage.

Trace BigCommerce order 29871 into Business Central company CRONUS.

Integration specialists

See where lines changed

Line and amount discrepancies show what the import changed, with tax and shipping in view.

Compare the lines on BigCommerce order 31004 with its Business Central document.

How it works

What PopdockAI does when you ask

You give an order id and your AI assistant traces it into Business Central. It matches only on the order id and shows a timeline of where it got to.

01

Ask

You give the BigCommerce order id and optionally the company.

Your AI tool

02

Read

It reads the order and its lines from BigCommerce.

bigcommerce-get-order
bigcommerce-get-order-product

03

Follow

It finds the Business Central sales document, its lines and the posted invoice.

No items found.

04

Report

You get a timeline and a list of discrepancies, with both totals shown.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for BigCommerce and one secure connection to your AI tool. No code, no exports.

get-data

bigcommerce-get-order

Returns orders from BigCommerce, with filters for the fields that matter on this list. Read-only; needs a BigCommerce connection.
get-data

bigcommerce-get-order-product

Returns order products from BigCommerce, with filters for the fields that matter on this list. Read-only; needs a BigCommerce connection.
Read only.Nothing in BigCommerce Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

How far an order got, and where it differs

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

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