See a Freshdesk ticket's rating and Simplesat survey together

**Objective:** Show everything known about ticket {ticket-id}: the ticket itself, its Freshdesk satisfaction rating, its time spent and any Simplesat survey response.

**Step 1: Read the ticket (Freshdesk)**

Call `freshdesk-get-tickets` with ticket-id = {ticket-id}. If nothing comes back, stop and say the ticket does not exist. Note subject, status, requester-email, requester-name, responder-id and resolved-at.

**Step 2: Freshdesk rating and time**

Call `freshdesk-get-satisfaction-ratings` with ticket-id = {ticket-id} and `freshdesk-get-time-entries` with ticket-id = {ticket-id}.

**Step 3: Simplesat response (Simplesat)**

Call `simplesat-get-response` with ticket-id = {ticket-id}. If it returns nothing, call `simplesat-list-responses` with customer_email = the ticket's requester-email and match on the response created date nearest the ticket's resolved-at. Then call `simplesat-list-answers` with response_id = the response id to get sentiment, choice and choice label.

**Step 4: Report**

One block: ticket summary, Freshdesk rating, Simplesat survey name, created date, sentiment and answers, total time spent. State clearly if the ticket has no survey response.

**Rules & Guidelines:**

* Tools prefixed reshdesk- are on the Freshdesk server; tools prefixed simplesat- are on the Simplesat server. Both must be connected.
* Read-only. Do not call `freshdesk-add-ticket-note`, `freshdesk-reply-to-ticket`, `freshdesk-update-ticket` or `simplesat-send-survey-email` or `simplesat-update-answer`.

**Validation:**

* If the ticket id matches no response on either side, say so rather than guessing.
* If the two systems disagree on sentiment (for example a low Freshdesk rating and a positive Simplesat answer), point it out.