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See where a 2Checkout customer differs from Dynamics GP
For finance teams who give their AI assistant a customer email and ask it to compare the 2Checkout and Dynamics GP records.
On this page
Connector
Connect 2Checkout, pick your AI tool and paste the prompt.
The problem
Customer records that slowly disagree
A customer exists in both 2Checkout and Dynamics GP, and the two records drift. Someone compares names, addresses, credit limits and active flags by eye, and the difference surfaces only when an invoice or credit check goes wrong.
Without PopdockAI
- Open the customer in 2Checkout
- Find the same customer in Dynamics GP
- Compare each field across two screens
- Misread the inactive flag GP stores the other way round
With PopdockAI
- Customer found in 2Checkout, then in Dynamics GP
- Name, email, address, credit limit and active state compared
- Each field marked Match or Differs with both values
- Stops on several matches, nothing changed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Compare the 2Checkout customer with email `{customer-email}` against its Dynamics GP customer record (company `{company}`, default is the server default) and report every field that disagrees.
**Step 1: Find the customer in 2Checkout**
Call `2checkout-get-customer` with `email` = `{customer-email}`. If more than one customer matches, list them (`customer-reference`, `first-name`, `last-name`, `company`) and stop. If none match, report that and stop.
**Step 2: Find the customer in Dynamics GP**
Take `company` (or, for a person with no company, `first-name` plus `last-name`) from step 1 and call `dynamics-gp-get-rm-customer` with it as `customer-name`. If the exact match returns nothing, retry with `customer-name.contains` using the first word of the name. If several match, list `customer-id`, `customer-name`, `city` and `main-email-address` and stop. If none match, report the customer as present in 2Checkout and absent from Dynamics GP.
**Step 3: Report**
Show a table with one row per attribute: name, email (compare with `main-email-address`), address 1, city, country or state, credit limit (`credit-limit` against `credit-limit-amount`), and active state (`enabled` against `inactive`, which is inverted). Mark each row Match or Differs and show both values.
**Rules & Guidelines:**
* `2checkout-get-customer` is on the 2checkout server; `dynamics-gp-get-rm-customer` is on the dynamics-gp server.
* This prompt is read-only. Do not call `2checkout-customer-update`, `2checkout-customer-add`, `dynamics-gp-rm-customer-update`, `dynamics-gp-rm-customer-add` or `dynamics-gp-rm-customer-note`.
**Validation:**
* Compare names ignoring case and punctuation; state which values were normalized.
* If the two systems use different currencies for the credit limit, say so instead of calling it a mismatch.Who it's for
One answer, three teams that use it
Accounts receivable
Fix customer details before invoicing
See where address or name differs so invoices go to the right place.
Does accounts@contoso.com have the same address in 2Checkout and Dynamics GP?
Credit controllers
Check credit limits and active flags
Spot a customer active in billing but inactive or limited in GP before a credit check fails.
Compare credit limit and active status for tom@fabrikam.com between 2Checkout and Dynamics GP.
Master data analysts
Keep customer records in step
Get a field by field table for one customer to correct the system that is wrong.
Show every field that differs for lena@tailspintoys.com between 2Checkout and Dynamics GP company TWO.
How it works
What PopdockAI does when you ask
You give an email and your AI assistant finds the customer in both systems and compares them field by field. If several customers match it lists them and stops.
01
Ask
You give the customer's email and optionally a Dynamics GP company.
02
Find
It finds the customer in 2Checkout, then the matching customer in Dynamics GP.
03
Compare
It checks name, email, address, credit limit and active state, normalizing case and punctuation.
04
Report
It shows a table marking each attribute Match or Differs with both values.
What PopdockAI provides
The tools behind the answer
Ready made tools for 2Checkout and one secure connection to your AI tool. No code, no exports.
2checkout-get-customer
microsoft-dynamics-gp-get-rm-customer
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
Every difference shown with both values
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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