Put negative Simplesat feedback on the Zendesk ticket

**Objective:** Find Zendesk tickets solved in the last `{lookback-days}` days (default 7) whose Simplesat feedback is negative, report them, and add an internal follow-up note to each ticket only after the user confirms.

**Step 1: Solved tickets in Zendesk**

Call `zendesk-get-ticket` with `status` = solved and `created.from` set to 30 days before the window starts, then keep tickets whose `solved-date` falls in the last {lookback-days} days. If `{group-name}` is given, also pass it as `group-name`. Stop after 50 tickets and say the list was capped.

**Step 2: Their Simplesat feedback**

For each ticket, call `simplesat-list-responses` with `ticket_id` = the ticket's `ticket-id`. For each response, call `simplesat-list-answers` with `response_id` = the response's `ID`. Keep tickets with at least one answer whose sentiment is negative.

**Step 3: Report and ask**

List each ticket: id, subject, requester, assignee, solved date, and the negative answer's choice label and comment. Then ask: "Add an internal note to these N tickets?" Do not continue without a yes.

**Step 4: Write the notes (only after yes)**

For each confirmed ticket, call `zendesk-add-ticket-comment` once with `ticket-id` = the ticket id, `public` = false, and a `body` quoting the Simplesat sentiment, choice label, comment and survey date, ending "Follow up with the customer." Then call `zendesk-get-ticket-comment` with that `ticket-id` to confirm the note is there.

**Rules & Guidelines:**

* `zendesk-get-ticket`, `zendesk-add-ticket-comment` and `zendesk-get-ticket-comment` are on the zendesk server. `simplesat-list-responses` and `simplesat-list-answers` are on the simplesat server.
* The only write is `zendesk-add-ticket-comment`, always with `public` = false. Never send a public reply.
* Do NOT call `zendesk-update-ticket` (do not reopen or reassign), `simplesat-update-answer` or `simplesat-send-survey-email`.

**Validation:**

* If no solved tickets carry negative feedback, say so and stop without writing.
* If a note fails to add, report that ticket id and carry on with the rest.
* Never add a second note to a ticket that already has an internal note quoting the same Simplesat response.