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Simplesat survey response summary
Report

Summarize Simplesat results without mixing metrics

For CX leaders who want response counts and answer splits for each Simplesat survey in a period, by asking their AI assistant.

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Simplesat survey response summary
Summarize our Simplesat survey responses for September.
3 surveys collected 486 responses in September. - Post-ticket CSAT: 402 responses, 84 percent positive - Onboarding NPS: 61 responses, 9 percent negative - Product Feedback CES: 23 responses, 70 percent positive Note: negative CSAT doubled in the last week. Want the answer splits?
Simplesat
Sample figures. Your results come from your own account.
simplesat-list-surveys
simplesat-list-responses
simplesat-list-answers

On this page

The problem

The problem

The prompt

Who it's for

How it works

Tools used

Connector

Simplesat

Simplesat
Run it on your own Simplesat data.

Connect Simplesat, pick your AI tool and paste the prompt.

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The problem

Period reports that mix CSAT, NPS and CES

Reporting on Simplesat for a period means counting responses per survey and tallying how answers split, without mixing CSAT, NPS and CES scores together. Done in a spreadsheet, it is slow and the metrics get muddled.

Without PopdockAI

  • Export responses and answers for the period
  • Count responses per survey
  • Tally answers by choice and sentiment
  • Average across metrics by mistake

With PopdockAI

  • Surveys in scope are read with their metrics
  • Responses and answers in the date range are read
  • Counts, choice percentages and sentiment splits are worked out per survey
  • Metrics are never averaged together, and nothing is changed

The prompt

Use this prompt

Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.

Prompt
**Objective:** Produce a summary of Simplesat survey activity between {start-date} and {end-date}, optionally limited to the survey {survey-name}.

**Step 1: Establish which surveys are in scope**

Call `simplesat-list-surveys`. If {survey-name} is supplied, pass it as the name filter. Record each survey's ID, Name and Metric. The metric tells you what the scores mean (for example CSAT, NPS or CES); use it when you describe the numbers, and never mix two metrics into one average.

**Step 2: Count the responses**

Call `simplesat-list-responses` with created_from set to {start-date} and created_to set to {end-date}. If {survey-name} is supplied, also pass survey_name. Count the responses per Survey Name and note the first and last Created dates actually seen.

**Step 3: Distribute the answers**

Call `simplesat-list-answers` with created_from set to {start-date} and created_to set to {end-date}, once per survey in scope using survey_name. Group the answers by Choice Label and by sentiment, and count each group.

**Step 4: Report**

For each survey, in this order:

* a heading with the survey name and its metric
* response count for the period
* the answer distribution as a table of Choice Label, count, and percentage of that survey's answers
* the split of positive, neutral and negative sentiment
* one sentence on what changed or stands out

End with a single overall line giving the total responses across all surveys in scope.

**Rules & Guidelines:**

* This prompt is read only. Do NOT call `simplesat-update-answer`, `simplesat-add-customer` or `simplesat-send-survey-email`.
* Percentages are of the answers returned, not of anything else. Say so in the table caption.
* Do not compute an average score across surveys with different metrics.

**Validation:**

* If {start-date} or {end-date} is missing or not a date, ask for both in YYYY-MM-DD form and stop.
* If {end-date} is before {start-date}, say so and stop.
* If no responses fall in the range, report zero for the period and state the dates used rather than silently widening them.

Who it's for

One answer, three teams that use it

CX analysts

Report without spreadsheet work

Per-survey counts and splits come back ready to drop into a monthly report.

Summarise Simplesat responses for October, survey by survey.

Support managers

See how the team did this month

The positive, neutral and negative split for your CSAT survey shows the month at a glance.

What was the sentiment split on our Support CSAT survey from 1 to 30 November?

Customer experience directors

Keep metrics honest

CSAT, NPS and CES stay apart, so leadership numbers mean what they say.

Give me a summary of all Simplesat surveys for Q3 with one note on what stands out for each.

How it works

What PopdockAI does when you ask

You give a date range, and your AI assistant summarises Simplesat results survey by survey. It only reads, states the dates used and reports zero rather than widening the range.

01

Ask

You give a start and end date, and optionally a survey.

Your AI tool

02

Read

It reads the surveys in scope, the responses and their answers.

simplesat-list-surveys
simplesat-list-responses
simplesat-list-answers

03

Count

It works out counts, choice percentages and sentiment splits per survey.

No items found.

04

Report

You get a summary per survey with one note on what stands out.

Your AI tool

What PopdockAI provides

The tools behind the answer

Ready made tools for Simplesat and one secure connection to your AI tool. No code, no exports.

get-data

simplesat-list-surveys

Returns the Simplesat surveys on the account, with the metric, survey type, brand and survey token used to send them. Read-only.
get-data

simplesat-list-responses

Returns Simplesat survey responses with the customer who gave them, the survey, the source and any linked support ticket. Filter by customer, survey, ticket, source or a created or modified date range. Read-only.
get-data

simplesat-list-answers

Returns individual survey answers from Simplesat, with the choice given, its label, the sentiment and whether it has been published as a testimonial. Filter by response, question, survey, sentiment or a created or modified date range. Read-only.
Read only.Nothing in Simplesat Changes

This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.

How Popdock AI secures your data

The outcome

A clean per-survey summary for any period

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Related use cases

More ways to put this data to work

All Ramp use cases

One prompt template with infinite possibilities.

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Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.

Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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