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Clear the BugHerd feedback inbox in one pass
For project managers who want their AI assistant to propose where each BugHerd feedback item goes and apply the ones they approve.
On this page
Connector
Connect BugHerd, pick your AI tool and paste the prompt.
The problem
The feedback inbox fills faster than anyone sorts it
Client feedback piles up in the BugHerd inbox faster than anyone sorts it. Clearing it means opening each item and choosing a column, a severity and an owner, one at a time, while the oldest items wait longest.
Without PopdockAI
- Open each inbox item one at a time
- Decide its column, severity and owner
- Leave the oldest feedback waiting longest
- Lose track of what was changed
With PopdockAI
- The oldest items, columns and users are read together
- A column, severity and assignee is proposed per item with a reason
- You choose and edit the rows to apply
- Only approved rows are updated, nothing closed
The prompt
Use this prompt
Copy it into any AI tool connected to PopdockAI. Swap the values in braces for your own.
**Objective:** Move up to `{max-items}` (default 10) feedback items in the BugHerd project `{project-name}` out of the inbox and onto the board, with the severity and assignee the user approves.
**Step 1: Find the project**
Call `bugherd-get-projects` with `name.contains` set to `{project-name}`. If nothing matches, say so and stop. If more than one project matches, list their names and project-id values and ask which one is meant; do not guess. Use the matching project's project-id in every later call.
**Step 2: Read the inbox and the people**
* Call `bugherd-get-feedback` with `project-id`; take the oldest items up to the limit.
* Call `bugherd-get-columns` with `project-id` to learn the board's column names.
* Call `bugherd-get-users` once for possible assignees.
**Step 3: Propose**
For each item, propose: status (a column name from Step 2, usually backlog or todo; closed for noise or duplicates), severity (critical, important, normal or minor) and assignee (a user from Step 2, or none). Show all proposals in one table with task number, title and your reason.
**Step 4: Apply what is approved**
Ask the user which rows to apply, and accept edits. For each approved row, call `bugherd-update-task` once with `project-id`, `task-id` (from the feedback list, not the task number), `status`, `severity` and `assignee-id`.
**Step 5: Report**
A table of what was changed and anything that failed, with the error.
**Rules & Guidelines:**
* The only write tool this prompt may call is `bugherd-update-task`, and only for rows the user approved.
* Never close an item without the user approving that row.
* Do not call `bugherd-add-task`, `bugherd-move-task` or `bugherd-add-comment`.
**Validation:**
* If the inbox is empty, say so and stop.Who it's for
One answer, three teams that use it
Project managers
Clear the inbox in one sitting
Sort a backlog of client feedback in one table instead of opening every item.
Work through the 20 oldest items in the Contoso Portal BugHerd inbox and propose a column, severity and owner.
Account managers
Get old client feedback moving
Make sure the feedback that has waited longest gets an owner first.
Triage the 5 oldest feedback items in the Fabrikam Shop project so the client sees progress this week.
Team leads
Share out new work fairly
Review proposed assignees for each item and adjust before anything is applied.
Suggest where the 15 oldest inbox items in the Northwind Traders site project should go and who should own them.
How it works
What PopdockAI does when you ask
You name the project and how many items to process, and your AI assistant proposes where each one should go. Only the rows you approve are changed.
01
Ask
You name the project and how many inbox items to process.
02
Read
It reads the oldest feedback, the board columns and your users.
03
Propose
You get a table with a column, severity and assignee for each item.
04
Apply
It updates only the rows you approve and reports what changed.
What PopdockAI provides
The tools behind the answer
Ready made tools for BugHerd and one secure connection to your AI tool. No code, no exports.
bugherd-get-projects
bugherd-get-feedback
bugherd-get-columns
bugherd-get-users
bugherd-update-task
This report is built from Get data tools only. PopdockAI applies the row, field and parameter rules your admin sets, and every query is written to the audit trail.
The outcome
An empty inbox, with every change approved
Related use cases
More ways to put this data to work
One prompt template with infinite possibilities.
Your AI assistant adapts its approach, tone, and capabilities to match each unique context while you maintain a single, manageable workflow.
Join forward-thinking companies that are transforming their operations with intelligent, secure AI automation.

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